Job Description

As a leading operator and global integrator of mobility, Transdev gives passengers the freedom to move whenever and however they choose. We are proud to provide 11 million passengers trips every day, in 20 countries, with efficient, easy to use and environmentally friendly transportation services that connect people and communities. Our approach is rooted in long-term partnerships with public authorities and businesses, and in the relentless pursuit of the safest, best quality and most innovative mobility solutions.


Roles and Responsibilities



Reporting to the Director, Human Resources, you will be a key player in achieving Transdev's business objectives, providing key operational support to the West HR team. Your responsibilities will include:


• Serving as a trusted advisor, partner and coach to business leaders and managers across the Western region, providing expert guidance on a wide range of employee and labour matters (e.g. performance management, progressive discipline, interpretation of collective agreement, duty to accommodate).
• Leading the grievance management process with operational leaders, providing assessment and professional advice during each step while collaborating with internal partners to provide recommendations for resolution
• Assessing files for arbitration, being the internal labour expert on a file. Analyzes position, identifies risks, opportunities, and challenges to the relevant senior operational leaders, Director HR, Legal Counsel, and other stakeholders
• Championing continuous improvement, consistently reviewing HR processes & systems for change;
• Building and manages the employer-union relationship through effective facilitation and a consultative approach.
• Being the day-to-day contact for managers, union representatives and employee relations.
• Supporting and mentoring leaders as required in situations requiring conflict resolution.
• Providing expertise to managers in scoping and conducting investigations of grievances/complaints for both union and non-union employee cases and leading investigations where required.
• Supporting employee policy management and compliance including the creation, development and implementation of policies required in compliance with collective agreements.
• Participating in collective bargaining negotiations including preparing required documentation, coordinating schedules with union representatives, providing strategic advice on bargaining position, drafting proposals, and attending bargaining sessions. Take second chair or spokesperson roles as assigned.
• Ensuring operational leaders are equipped with necessary tools and knowledge to effectively navigate and operate their collective agreement, including developing & delivering education programs.
• Preparing ad hoc and regular management reports that support the improvement of leaders, as well as monitor trends and identify key issues and opportunities for improvement regarding employee relations.
• Staying current on relevant employment laws and regulations in the Western region of Canada, ensure compliance with all legal requirements and diffusion of relevant information to front-line managers.
• Leading and supporting HR projects & initiatives as assigned


Qualifications and Requirement


• Post-secondary diploma or degree in Human Resources, Business Administration or related field;
• Minimum 5 years of progressive human resources experience supporting front-line management with a focus on employee & labour relations, or equivalent people leadership and consultative experience.
• Demonstrated problem solving skills, displaying creativity and innovation
• Demonstrated experience with conflict resolution and change management.
• Experience in a multi-union environment an asset.
• Collective bargaining experience an asset.
• Strong knowledge of HR best practices, employment laws, and regulations in Western Canada.
• Strong record keeping skills and meticulous attention to detail.
• Strong professional writing and presentation skills.
• Ability to work autonomously and independently.
• Ability to be resourceful, proactive and anticipate needs.
• Ability to travel within the Western region of Canada as needed (up to 30%).
• CPHR designation or pursuing designation preferred


Why Work With Us?


• Rewarding career with a growing company;
• Opportunity for rapid career progression;
• Competitive compensation;
• Group RSP, benefit, and bonus programs;
• Healthy company culture;
• Individual training and career development opportunities.




Join an international Group strongly rooted in the communities



Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.



Because we are people serving people, our 100,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.



In March 2023, Transdev Canada expanded its reach in western Canada by acquiring First Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.


And what about you? What drives you?