Job Description

We are currently seeking a HR Analyst II to join our team.


The HR Analyst II provides systems optimization, process re-engineering, workforce analytics, reporting and analytic tools and dashboards to address business needs and solutions. This role serves as a HR Analytic subject matter expert and supports the Sr. HR Analyst roles, as well as leaders across the business in the utilization of HR dashboards, analytics, and insights to support achievement of business objectives.

Here's what would be included as a part of your typical day:

Analytics, Metrics and Reporting:

Runs reports, completes surveys, gathers data from various sources and provides data analysis as requested to help identify trends and correlations to uncover insights. Has the ability to respond to complex HR data requests (e.g. developing queries and translating the data to provide value added analysis). Looks into inquiries and issues assigned by the Sr. Manager and ensures reports from assigned HR systems (e.g. Visier, Oracle and Qualtrics) are provided according to performance and service level standards. Effectively translates complex business requirements into technical solutions.

Project Management:

Assists the Senior HR Analyst, occasionally taking a lead role on assigned projects or work streams, usually within the analytics field, from research through to deployment and operational integration. Provides business and data analyst support and leadership of project resources. As required, tracks, monitors and communicates overall project status, risks, issues and dependencies relative to the project plan. Escalates issues and risks as required to the Sr. HR Analyst.

Operations:

Develops, delivers and manages operational requirements for the HR analytics application and other HR applications as assigned. Ensures work processes and procedures are compliant with HR practices and guidelines are well documented and communicated to the team.

Service Delivery:

Develops service delivery standards for assigned systems and programs and collaborates with key stakeholders to ensure queries and systems activities and processes are completed in line with service standards. Acts as escalation point for assigned systems (e.g Service-Now), projects (e.g Oracle HCM) and programs (e.g Excel). Serves as an internal resource to train people regarding the use of workforce data and analytics via existing technology and self-service tools.

Continuous Improvement & Business Process Automation

: Recommends and provides assistance to implement programs, system or business performance improvements through technology and business process optimizations. Look for opportunities to create automated dashboards for monthly report outs. Works with clients to identify and understand business needs and works with stakeholders to analyze, implement, communicate and document requirements for changes to HR business processes, revising existing processes as necessary or redesigning digital solutions to solve business problems.

Required Skills, Experience & Qualifications

Bachelor's degree (HR or related field) required, or an equivalent combination of experience and education required. HR Analytics certification and/or Business Intelligence statistical training preferred. 3 years previous experience in an analyst function required. Experience with building OTBI reports within Oracle is required. Experience with PowerBI, Visier and Qualtrics is an asset. Strong attention to detail, analytical acumen, intellectual curiosity, creativity, a proven work ethic, self-directed, problem solving and advancing continuous improvement. Excellent interpersonal and communication skills with the ability to consult and interact verbally and inwriting with a wide variety of people, including Senior Leadership. Proven strong customer service focus with the ability to partner with a variety of groups using to identify issues and find unique solutions. Advanced with computer software applications (e.g. Excel, PowerPoint, Teams). Experience with HR technology, HCM systems, reporting, and best data practices. Strong ability documenting processes, with ability to spot efficacies and gaps in processes to improve where possible. Experience with project management methodology is an asset. Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What's in it for you:

First, we strive to make our team members feel genuinely rewarded. You'll have:


Mental health coverage and resources Customizable health benefits, as well as topped-up parental leave Performance-based compensation, employee banking advantages and group RRSP matching Vacation time and flexible work arrangements to support your lifestyle
We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual's skills and experience, and may correlate with performance in the role.


We also provide and encourage opportunities for our employees to make a meaningful impact. After all, as a credit union we're powered by giving back--in big ways and through small gestures. That's why we offer employees paid time off to volunteer, partner with thousands of local charities, build long-lasting relationships that help our members get ahead and commit to environmental, social and governance (ESG) practices.


By joining our team, you'll be able to elevate your potential. Wherever your own purpose leads, we're here to support you with award-winning in-house training programs, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.


Take the next step in your career as part of our team. Apply for this opportunity!



Candidates, please note: if you are being considered for this role, you will be required to complete a background check, such as employment verification, credit check and criminal record check.

Diversity, Equity, Inclusion & Belonging

At First West Credit Union, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organization, from our employee-led network groups, hiring practices and education programs that address barriers and continually grow our equitable, diverse and inclusive culture.


We encourage people who are from equity-deserving groups to apply for a career with us, including women or non-binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities.


If an accommodation would help you during the process of applying or interviewing for a career with us, please let us know how we can assist you, whether it's preparing materials in an alternate format, booking an accessible meeting room or other arrangement.


Your individuality is welcome here.

About Us

We're a financial cooperative that does things differently. We provide time-tested advice that helps our members feel optimistic about their future, and we offer comprehensive banking solutions that enable people to confidently reach their goals. With the financial strength and extended branch network of a large financial institution, we maintain local connections to our communities and take a unique grassroots approach to service. Our more than 250,000 members and approximately 1,250 employees operate from 45 branches throughout the province of BC, under the Envision Financial, Valley First, Island Savings and Enderby & District Financial brands. Visit firstwestcu.ca for more information on First West Credit Union.


Please know we appreciate your interest in us but only candidates selected for an interview will be contacted.