Hr Advisor Telesales

Ontario, Canada

Job Description


We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!*** This opportunity follows the hybrid model 3x/ week in local office.We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions - we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers.This role will provide HR Business Partner support to client groups within Residential Sales. The HR Advisor will act as a trusted coach and advisor to leaders including Telesales Team Managers, Senior Managers and Directors, helping them navigate a broad spectrum of human resources issues. The HR Advisor will also be responsible for providing analytical and project management support on various people related initiatives. The successful incumbent will contribute to business success through demonstration of HR knowledge/experience, application, and analysis.What you will be doing:

  • Partner with Telesales leadership to identify and understand their needs and the needs of their team members in building a high calibre and highly engaged workforce
  • Provide consultation on issues related to legal and procedural compliance, employee/labour relations, workforce planning, talent and performance management, compensation, and organizational development
  • Build strong relationships and credibility with all levels of management and support employee escalations
  • Be results-oriented and have a demonstrated ability to handle multiple priorities
  • Through knowledge transfer, coaching, and training, increase the ability of business unit managers and staff to independently action and resolve employee relations issues and facilitate change management
  • Work on national HR projects and programs: planning and implementing projects (timelines and milestones) for key initiatives, both regional and national in scope.
  • Partner with leadership to improve HR practices, process decisions and programs.
  • Assist leadership with building effective practices to meet business and employee needs.
  • Influence and empower leaders to accelerate the growth and development of their teams
  • Motivate and support an inclusive and diverse culture
  • Keep current on business knowledge, internal to the function and across the Company
  • Seek out development opportunities to expand knowledge and experience.
  • Participating on industry/HR committees to seek out and implement \'best practices
  • Partner with leadership to identify and understand their needs and effectively communicate and execute national HR programs.
  • Provide data and analysis to support multiple HR projects & ensure timely completion.
What you bring:
  • 3-5 years progressive Human Resources experience, preferably as a generalist
  • Post-secondary degree with concentration in Business/Human Resources and/or CHRP/CHRL designation and/or equivalent work experience required
  • Demonstrated interpersonal and communication skills to effectively deal with multiple stakeholders
  • Proven ability to influence, lead with trust and empathy and build strong client relationships with clients
  • Ability to diagnose complex employee relations issues in a timely manner
  • Comfortable with change and managing to tight timelines
  • Sound listening, analytical and problem-solving skills to enable resolution of people related challenges in a sensitive and diplomatic manner
  • Highly organized with the ability to multi-task
  • Excellent facilitation/presentation skills
  • Computer literacy with MS Office Suite is required
\xe2\x80\x8bTo protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. \xe2\x80\x8bSchedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: No Selection, No Selection, No Selection
Travel Requirements: Up to 10%
Posting Category/Function: Human Resources & HR Generalist
Requisition ID: 315057At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .Posting Notes: CorporateLocation:Toronto, ON, CA Simcoe, ON, CA Levis, QC, CA York, ON, CA Winnipeg, MB, CA Stratford, ON, CA Lower Sackville, NS, CA Boisbriand, QC, CA Beresford, NB, CA Timmins, ON, CA Brooks, AB, CA McLeods, NB, CA Gatineau, QC, CA Red Deer, AB, CA Windsor, ON, CA Bracebridge, ON, CA Tillsonburg, ON, CA Chateauguay, QC, CA Kanata, ON, CA Guelph, ON, CA Collingwood, ON, CA Shediac, NB, CA Peterborough, ON, CA Sault Ste. Marie, ON, CA London, ON, CA Thunder Bay, ON, CA Calgary, AB, CA Salaberry-de-Valleyfield, QC, CA Coquitlam, BC, CA Cambridge, ON, CA Montreal, QC, CA Brampton, ON, CA Rosemere, QC, CA East York, ON, CA Lachine, QC, CA Belleville, ON, CA Fort Saskatchewan, AB, CA Whitby, ON, CA Beloeil, QC, CA Keddys Corner, NS, CA Tsawwassen, BC, CA Saint John, NB, CA Caraquet, NB, CA Saint-Hubert, QC, CA Fort McMurray, AB, CA Victoria, BC, CA Airdrie, AB, CA Etobicoke, ON, CA Georgetown, ON, CA Prince George, BC, CA Grand-Sault/Grand Falls, NB, CA Miramichi, NB, CA Charlottetown, PE, CA Oakville, ON, CA Sudbury, ON, CA Owen Sound, ON, CA Abbotsford, BC, CA Strathmore, AB, CA Oshawa, ON, CA St. Albert, AB, CA Lethbridge, AB, CA Kamloops, BC, CA Scarborough, ON, CA Truro, NS, CA Aurora, ON, CA Vancouver, BC, CA Dieppe, NB, CA Saint-Laurent, QC, CA Port Coquitlam, BC, CA Midland, ON, CA Russell, ON, CA Orillia, ON, CA Concord, ON, CA Terrebonne, QC, CA West Vancouver, BC, CA Woodbridge, ON, CA Nepean, ON, CA St Catharines, ON, CA Bathurst, NB, CA Camrose, AB, CA Pembroke, ON, CA Rocky View County, AB, CA Ottawa, ON, CA Ancaster, ON, CA Repentigny, QC, CA Sherbrooke, QC, CA Orleans, ON, CA Saint-Jerome, QC, CA Laval, QC, CA Sherwood Park, AB, CA Unionville, ON, CA Port Perry, ON, CA Little Britain, ON, CA Trois-Rivieres, QC, CA Mississauga, ON, CA Nanaimo, BC, CA Courtenay, BC, CA Yarmouth, NS, CA Campbell River, BC, CA Penticton, BC, CA Newmarket, ON, CA Brantford, ON, CA Grande Prairie, AB, CA Saint-Leonard, QC, CA St. John\'s, NL, CA Lasalle, QC, CA Saint-Bruno, QC, CA Granby, QC, CA Saint-Basile, NB, CA Kitchener, ON, CA Regina, SK, CA Markham, ON, CA Vernon, BC, CA Pefferlaw, ON, CA Cranbrook, BC, CA Barrie, ON, CA Langley, BC, CA Niagara Falls, ON, CA Kincardine, ON, CA Mount Pearl, NL, CA Saint-Jean-sur-Richelieu, QC, CA Glace Bay, NS, CA Port Williams, NS, CA Courtice, ON, CA Chatham, ON, CA Keswick, ON, CA North York, ON, CA Mont-Royal, QC, CA Sydney, NS, CA Bradford, ON, CA New Westminster, BC, CA Fenelon Falls, ON, CA Halifax, NS, CA Stittsville, ON, CA Brandon, MB, CA Sarnia, ON, CA Waterloo, ON, CA Medicine Hat, AB, CA Blainville, QC, CA Grand Falls-Windsor, NL, CA Vaudreuil-Dorion, QC, CA St Peters, NS, CA Bloomfield Station, PE, CA Woodstock, ON, CA Gloucester, ON, CA Milton, ON, CA Fredericton, NB, CA Cornwall, ON, CA Duncan, BC, CA Quebec, QC, CA Moncton, NB, CA Cochrane, AB, CA Liverpool, NS, CA Waterdown, ON, CA Pickering, ON, CA North Vancouver, BC, CA Chilliwack, BC, CA Bowmanville, ON, CA Burnaby, BC, CA Kingston, ON, CA Richmond Hill, ON, CA Gander, NL, CA Maple, ON, CA St Thomas, ON, CA Summerside, PE, CA Kelowna, BC, CA Dundas, ON, CA Joliette, QC, CA Dartmouth, NS, CA Whistler, BC, CA Dorval, QC, CA Canmore, AB, CA Thornhill, ON, CA Saskatoon, SK, CA Edmonton, AB, CA Wetaskiwin, AB, CA Pointe-Claire, QC, CA Burlington, ON, CA Edmundston, NB, CA Hamilton, ON, CA Ajax, ON, CA Brossard, QC, CA Stouffville, ON, CA Bedford, NS, CA New Minas, NS, CA Richmond, BC, CA North Bay, ON, CA Okotoks, AB, CA Surrey, BC, CA Squamish, BC, CA Anjou, QC, CA Trenton, ON, CA Toronto, ON, CA Orangeville, ON, CA Oromocto, NB, CA Longueuil, QC, CA Amherst, NS, CA Corner Brook, NL, CABeing a Rogers team member comes with some great perks & benefits including:\xc2\xb7 Health & well-being benefits
\xc2\xb7 Donation matching
\xc2\xb7 Paid time off for volunteering
\xc2\xb7 Wealth Accumulation including: Pension plan & Employee stock options
\xc2\xb7 Generous employee discounts
\xc2\xb7 Leadership development, Mentorship, and Coaching programs*available for full-time and part-time permanent employees, some restrictions applyLooking for career guidance and inspiration?Catch up on the latest episodes of podcast with Dr. Sonia Kang.

Rogers Communications

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Job Detail

  • Job Id
    JD2336316
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ontario, Canada
  • Education
    Not mentioned