Job Description

Description

Join our team and what we\'ll accomplish together

Do you enjoy working in a diverse and inclusive environment where you can feel comfortable bringing your authentic self to work? Are you a naturally curious person that believes learning is a continuous journey? Do you prioritize your well being and want your employer to do the same? The TELUS Business Customer Experience (BCX) team knows that we are better together, so join us and together, let\'s make the future friendly.

Our Employer Solutions team provides technology Human Resource solutions to Commercial & Public Sector organizations across Canada. Leveraging their expertise as HR practitioners, the team delivers cost-effective, customized support including payroll, performance management, business process outsourcing as well as Customer Relationship Management solutions.

What you\'ll do

As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures on behalf of a public sector Hospital client in Ontario with over 3500 employees. As an Advisor, you will resolve customer inquiries from candidates, employees and Leaders in a timely and accurate manner. As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation. This is a one year temporary assignment to cover a maternity leave.

Responsibilities:

• Timely, accurate execution of HR and payroll-related transactions on PeopleSoft HRMS and Recruitment Management System (Deltek). This includes but not limited to: banking changes, name changes, updates to deductions, employment letters etc.
• Assisting potential candidates and new hires through the reference checking process and ensuring all onboarding activities are completed.
• Provides timely and consistent information in response to inquiries from team members, potential candidates, employees, vendors etc
• Completing various audits to ensure data integrity
• Completing various reports to be shared with various stakeholders
• Responsible for ordering office supplies
• Coordination of couriers and mail for the office
• Ability to come to the office in Hamilton, Ontario 2-4 days per week, depending on workload, training and tasks

Qualifications

What you bring

• Proficiency with Microsoft Outlook, Word and Excel
• Attention to detail
• Strong written and verbal communication skills
• Detail oriented and ability to work to tight timelines.
• Excellent organizational skills and the ability to multi-task.

Required Professional Designation/Certification

• Degree or diploma in Human Resources
• Successful completion of CHRP certification preferred

Required Experience

• 1-3 years of experience in Human Resources roles

We\'re a people-focused, customer-first, purpose-driven team who works together every day to innovate and serve our communities. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. We\'re committed to diversity and equitable access to employment opportunities based on ability-your unique contributions and talents will be valued and respected here. You\'ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.

A bit about us

We\xe2\x80\x99re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You\xe2\x80\x99ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We\xe2\x80\x99re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you\xe2\x80\x99re helping us make the future friendly.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our team to be fully vaccinated for COVID-19.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization. \xe2\x80\x8b

We are honoured to be recognized

84%
2021 engagement score

130,000+
Team members worldwide

10
# of years voted One of Canada\xe2\x80\x99s Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Telus