Job Description

Applicants must have an avid interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds who are facing challenges related to homelessness, substance use, and/or mental illness in a sensitive and culturally appropriate manner.

The requirements listed below are representative of the knowledge and skills required to perform this role successfully.

The selected applicant will work

on a rotating schedule of overnight awake shifts

, alongside other housing support workers.

Qualifications, Skills, and Training

Experience working with complex social issues including rehousing, homelessness. Personal resilience and a strong commitment to supporting clients, including the ability to remain calm and solution-focused in crisis or stressful situations. Knowledge of strengths-based, trauma-informed, and harm-reduction approaches. Demonstrated knowledge of local social service resources. Ability to maintain a positive work atmosphere through appropriate conflict management, professionalism, and effective communication. Strong interpersonal skills and the ability to work collaboratively as part of a team. Excellent communication, planning, organizing, problem-solving, and decision-making skills. Excellent written and verbal communication skills in English. Proficiency in French will be considered an asset.

Education:

College or university degree in Social Sciences (including but not limited to Human Service Counsellor, Bachelor of Social Work), or relevant experience in the field.

Training:

Certification in Non-Violent Crisis Intervention, Suicide Intervention (ASIST), and Opioid Response is required. If not already completed, the employee agrees to obtain certification at the earliest available opportunity. Proficiency in computer applications including email, Microsoft Office, and internet-based research tools. Must have a valid driver's license and own vehicle, as the role may involve travel to various locations in the Greater Moncton Area.

Tasks:

Ensure adherence to Supportive Housing Program Agreements to help maintain a safe and respectful living environment within Rising Tide properties. Assess the physical, behavioral, and emotional state of tenants and intervene appropriately and respectfully. Collaborate closely with community partners, including service agencies, mental health providers, medical professionals, and government agencies, to support tenants in addressing needs and achieving goals. Provide timely and accurate documentation of services and care coordination activities, utilizing internal and external databases while maintaining confidentiality. Monitor safety and security throughout overnight shifts, including regular checks and documentation of any incidents or concerns. Engage in ongoing professional development opportunities such as webinars, training, and workshops. Perform other duties as assigned. Flexibility in working hours may be required.

Job Type:

Full-time (Overnight Awake, Rotating 12-hour Schedule)

Benefits:

Dental care Disability insurance Extended health care Life insurance Paid time off Vision care

Schedule:

Overnight awake shifts

(rotating 12-hour schedule) Weekdays and weekends as required
Job Type: Full-time

Benefits:

Dental care Employee assistance program Extended health care Life insurance Paid time off Vision care
Work Location: In person