Housekeeping Supervisor

Ottawa, ON, Canada

Job Description

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JOB SUMMARY The Housekeeping supervisor, under the direction of the Housekeeping Manager is responsible for the day-to-day operations while delivering the highest level of guest service and ensuring that the high standards of cleanliness is maintained
WHAT WE OFFER
  • A percentage of the group insurance is paid by the employer for full time employees
  • Promotional rate to discover Germain H\xc3\xb4tels properties through Canada
  • Opportunities to develop your career within a growing company across Canada
  • Access to the hotel gym
  • Employee referral program
  • Employee Assistance Program for team member and their family

YOUR ROLE
  • Coordinates work activities of room attendants and housemen.
  • Prepares work assignments based on priority.
  • Inspect work to ensure all standards are met.
  • Updates of rooms that are ready for occupancy.
  • Work hand in hand with the front desk team to help determine the priorities.
  • Work along side the maintenance team to ensure the rooms are in pristine condition.
  • Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
  • Performs cleaning duties in cases of emergency
  • Organizes dry cleaning and pressing maintenance operation.
  • Issues supplies and equipment to workers.
  • Performs stock inventory to ensure adequate supplies.
  • Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
  • Conducts orientation training for room attendants and housemen to explain policies, work procedures, high standards and to demonstrate use and maintenance of equipment.
  • Complies with the Alt Hotel policies, procedures and code of ethics.
  • Performs any and all other tasks assigned by management.

YOUR PROFILE
  • Degree or Diploma in Hospitality Management or equivalent experience
  • Proven ability to supervise, lead and motivate a team
  • Good communication skills both oral and written
  • Able to work under pressure and stand for a long period of time
  • Problem solving skills, as well as the ability to work quickly and multi-task
  • Good computer knowledge specifically with Word, Excel, Outlook and Opera an asset

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Job Detail

  • Job Id
    JD2138635
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ottawa, ON, Canada
  • Education
    Not mentioned