Job Description

Create exceptional experiences in remarkable destinations

What we offer

True Key Hotels & Resorts provides competitive employment packages for its team members, including competitive wages, employee discount programs, referral bonuses, flexible hours, bonuses, health benefits, birthday and anniversary celebrations, on the job training and great opportunities for advancement.

Summing it up

The housekeeping manager oversees the housekeeping department and is responsible for ensuring a clean and safe environment for all guests. They lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follow the proper safety and sanitation standards for guest rooms and public spaces.

What you'll be doing

Operate the department in accordance with policies, procedures, the annual plan and operating budget. Recruit, hire, and train perspective employees to ensure proper staffing levels for the housekeeping department. Foster a success oriented and accountable environment. Over see day to day operations of the housekeeping department. Coordinate cleaning schedule with True Key Vacations. Approve time off requests, payroll and ensure employee records are up to date. Daily communication of objectives and coordination with the team.

Who you are

You radiate positivity and kindness, creating a warm and welcoming environment for guests, owners and team members. Your cheerful demeanor brightens the day for everyone around you. You have a passion for learning and a desire to grow. You seek out new knowledge and experiences, always looking for ways to improve yourself and enhance our offerings. You take pride in your work and strive for excellence in everything you do. Your commitment to going above and beyond sets a standard for yourself and inspires those around you. You possess the ability to understand and connect with others on a personal level. Your empathy allows you to create meaningful relationships with guests, owners and team members, making everyone feel valued and heard. You understand your strengths and areas for growth. Your self-awareness helps you navigate challenges with grace and fosters a collaborative spirit within the team. You believe in doing the right thing, even when it's difficult. Your strong moral compass builds trust and respect, both within our team, our guests and our owners. At least 2 year's experience as a housekeeping manager.

Physical Requirements

Ability to work, bend, crouch, climb stairs and be in motion/standing for prolonged periods. Ability to lift up to 50 pounds.

Who we are

Our mission at True Key Hotels & Resorts is to exceed expectations. We achieve this by staying true to our core values of trust, reliability, unity, and evolution. We maintain the highest ethical standards and treat all colleagues with fairness and dignity. We continuously strive to improve our services, products, and processes to meet the evolving needs and expectations of our employees, guests and owners.

This position is only open to Canadian Citizens, Residents or those possessing a valid Work Visa.