Job Description

Welcome to the

Century Plaza Hotel

, your home away from home in Downtown Vancouver since 1973. Located in downtown Vancouver, Century Plaza Hotel is a premier destination for corporate dining events and group stays. We pride ourselves on exceptional service and seamless guest experience and food and beverage event delivery.

We currently have an employment opportunity for a full time

Hotel Sales Coordinator

with Opera Cloud experience (a must), to join our team.

*Please note: Candidates who do not answer the pre-screening questions correctly will not be considered for the role.

The chosen candidate would support our Sales team by managing guest inquiries and group bookings via Opera Cloud Sales & Event Management software, facilitating proposal generation, client follow-up, and internal coordination across departments.

The position reports directly to the Director of Sales.

PRIMARY RESPONSIBILITIES

Respond to sales leads within 24 hours; Generate customized rate proposals, contracts, and BEOs; Accurately manage group space, cut-offs, rooming lists, and deposits in Opera Cloud; Maintain lead and booking status; Coordinate with the sales department, restaurant, front office, and revenue management to ensure cohesive execution; Occasionally assist with site visits and events on weekends / evenings; Manage hotel website reviews, social media posts, and newsletter design & distribution; Any other duties as assigned by the Director of Sales, or the Hotel General Manager.

MUST-HAVE QUALIFICATIONS:

2-5 years in a hotel sales coordinator role, or similar / related hospitality role; Direct hands-on experience using Opera Cloud (Sales, Events, BEOs, group blocks, reporting); Exceptional organizational, written and verbal communication skills; Experience using the Microsoft Office 365 Suite of programs; Detail oriented and numerical aptitude is a must; Ability to work under deadline pressures; A Post-secondary education in a tourism or hospitality field is an asset.
We offer an excellent benefits package to full-time employees, following 6 months of continuous full time employment.

Please apply with your resume,

and a cover letter outlining your experience with Opera Cloud in detail, including specifying which modules you've used daily.

We thank all applicants for their interest, but only qualified candidates will be contacted.

Thank you for your interest!

Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

Dental care Discounted or free food Extended health care Vision care
Application question(s):

How many years of Hotel Sales Coordination experience do you have? Are you available for occasional weekend / evening site visit work? Which Opera Cloud modules have you used daily? Please be as detailed as possible in order to be considered for this position.
Work Location: In person