Job Description

We are seeking an enthusiastic, attentive and organized Sales Coordinator to join our Sales & Marketing team. This role will mainly support banquet sales efforts across our portfolio of hotels located in smaller communities.

Key Responsibilities:

Coordinate sales activities and communications between our central office and individual hotel properties Assist in developing and implementing sales strategies to drive revenue growth Manage group bookings and corporate accounts across multiple properties Create sales reports, presentations, and other materials to support the sales team Respond to sales inquiries and lead follow-up activities promptly Maintain customer databases and sales records Assist with planning and execution of sales events and site visits Assist in managing client relationships by responding to inquiries, providing information, and ensuring clients' needs are met. Collaborate with the hotel team to identify opportunities for upselling and cross-selling hotel services and amenities. Prepare and distribute sales proposals, contracts, and event orders. Maintain accurate records of client interactions, contracts, and reservations in the sales database. Generate reports and sales-related documents as needed. Handle general administrative tasks to support the sales team, such as scheduling appointments, managing calendars, and organizing meetings. Assist in coordinating meetings, conferences, and events hosted at the hotel. Liaise with other hotel departments, including catering, banquet, and reservations, to ensure the successful execution of events. Ensure all event details, such as room setup, audio-visual equipment, and catering, are arranged as per client requirements. Maintain regular communication with clients to ensure their expectations are met and exceeded. Follow up with clients after events or stays to gather feedback and ensure satisfaction. Assist with various assignments and/or projects as assigned

Qualifications:

2+ years of experience in hotel sales or related field Strong organizational, time management and multitasking skills Excellent written and verbal communication abilities and interpersonal skills Ability to work well both independently and as part of a team. Proficiency in Google Workspace, Microsoft Office, POS and hotel property management systems Bachelor's degree in hospitality, business, or related field. Hospitality experience in lieu of degree will be considered. Ability to travel occasionally to hotel properties (25% travel) Hours of work may vary based on the demands of the position

To apply, please submit your resume and cover letter detailing your relevant experience and interest in this role. We look forward to hearing from you!

X-Dream Inc. is an equal opportunity employer.

Thank you for your interest in the Sales Coordinator position. Due to the high volume of applications, we regret to inform you that we are unable to respond to each applicant individually. Please know that we are carefully reviewing all submissions and will reach out to those selected for further consideration. We value the time and effort you invested into your application and we encourage you to apply for future openings that match your skills and experience.

Job Type: Full-time

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance
Work Location: In person