Hotel Night Auditor

Toronto, ON, CA, Canada

Job Description

Work Term: Permanent Work Language: English Hours: 30 to 37.5 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 to less than 7 months or equivalent experience

Tasks

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Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Perform light housekeeping and cleaning duties Provide customer service

Computer and technology knowledge

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Word processing software Computerized bookkeeping system Central reservation system (CRS) Spreadsheet Internet

Work conditions and physical capabilities

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Attention to detail

Personal suitability

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Dependability Excellent written communication Flexibility Judgement Organized Reliability Resourcefulness

Screening questions

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Are you authorized to work in Canada? Do you have experience working in this field? Do you live near the job location? What is the highest level of study you have completed?

Other benefits

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On-site housing options Variable or compressed work week

Support for newcomers and refugees

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Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience

Support for Veterans

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Provides awareness training to employees to create a welcoming work environment for Veterans Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)

Supports for visible minorities

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* Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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Job Detail

  • Job Id
    JD2887542
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned