---------------- Hospitality industry
Hotel, motel, resort
Tasks
--------- Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Contact customers to deliver requested wakeup calls
Perform light housekeeping and cleaning duties
Provide customer service
Computer and technology knowledge
------------------------------------- Multi-line switchboard
Central reservation system (CRS)
Opera
Security and safety
----------------------- Bondable
Transportation/travel information
------------------------------------- Own transportation
Work conditions and physical capabilities
--------------------------------------------- Attention to detail
Personal suitability
------------------------ Client focus
Dependability
Flexibility
Judgement
Organized
Reliability
Team player
Screening questions
----------------------- Are you available for the advertised start date?
Are you currently legally able to work in Canada?
Do you currently reside in proximity to the advertised location?
Experience
-------------- Experience an asset
Health benefits
------------------- Dental plan
Health care plan
Vision care benefits
Duree de l'emploi: Permanent
Langue de travail: Anglais
* Heures de travail: 16 to 40 hours per week
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