to join our team. This role is perfect for someone who enjoys working independently, providing excellent guest service, and ensuring the smooth operation of overnight hotel procedures.
Responsibilities
Greet guests upon arrival, assist with check-in, and provide information to enhance their stay
Audit and balance daily reports from all departments
Schedule guest wake-up calls and assist with next-day reservations
Verify that all end-of-day (EOD) work has been accurately completed
Respond to guest inquiries, concerns, and complaints in a professional manner
Answer phone calls and process reservations
Run EOD computer functions to ensure all systems are complete by shift end
Balance cash drawers and record receipts accurately
Balance all cash spreadsheets & Food and Beverage spreadsheets
Fix any and all billing errors
Qualifications
Strong customer service and communication skills
Excellent attention to detail and organizational ability
Ability to work independently and handle overnight tasks
Previous hotel or auditing experience is an asset, but not required
Comfortable using computer systems and hotel software
Job Type: Part-time
Pay: From $20.00 per hour
Expected hours: 16 per week
Benefits:
Extended health care
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.