Job Description

Overview

We are seeking an experienced and dynamic Hotel General Manager to lead our team and oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As the Hotel General Manager, you will be responsible for ensuring that all aspects of the hotel run smoothly, from guest services to staff management, while maintaining the highest standards of quality and efficiency.

Responsibilities

Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage services. Develop and implement strategies to enhance guest satisfaction and drive revenue growth. Manage budgets, forecasts, and financial performance to ensure profitability. Recruit, train, and mentor hotel staff to foster a positive work environment and promote professional development. Ensure compliance with health and safety regulations as well as company policies. Address guest inquiries, complaints, and feedback promptly to maintain high levels of customer service. Collaborate with marketing teams to promote the hotel through various channels. Monitor industry trends and competitor activities to identify opportunities for improvement.

Skills

Proven experience in hotel management or a similar role within the hospitality industry. Strong leadership abilities with excellent interpersonal skills. Exceptional organizational skills with attention to detail. Proficient in financial management and budgeting processes. Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. Excellent communication skills, both verbal and written. Knowledge of hospitality software systems is preferred but not mandatory. If you are passionate about hospitality and have the skills necessary to lead a successful team, we invite you to apply for this exciting opportunity as our Hotel General Manager.
Job Type: Full-time

Work Location: In person