to join our team. We are looking for a leader who is hands-on, fully engaged and will provide a rewarding environment for our employees and our guests.
JOB SUMMARY
The General Manager is responsible for effectively managing and overseeing all aspects of the hotel operations including: guest relations, front desk, sales, housekeeping, maintenance, product quality, team building and staff development for the interest and benefit of key stakeholders. Directs and coordinates activities of the hotel to obtain efficiency and maximize profits by performing duties personally or through direct reports.
REPONSIBILITIES
The duties and responsibilities for the General Manager include, but are not limited to the following:
Overall responsibility for the financial success of the property
Manage all sources of revenue. Maintain fair market share. Focus would be maintaining established cost and quality standards, maximizing profits, developing and retaining employees and exceeding guest expectations.
Work with the Brand Revenue Manager to determine the Hotel's pricing strategy as it relates to room inventory and anticipated market segment mix in order to exceed market-share occupancy at better-than-market yield ratio.
Leadership and management of all departments and employees. Oversee day-to-day operations.
Control purchases and inventories.
Create an environment that ensures 100% Guest Satisfaction.
Communicate, promote, implement and maintain all Brand and management group policies, procedures and standards throughout the hotel to both employees and guests.
Ensure that all appropriate systems and controls are in place to produce accurate monthly financial reports that clearly explain operational effectiveness, trends and variances and is aware at all times where the hotel stands against budget.
Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints.
Recruit, supervise, coach, discipline and evaluate direct reports.
Protect the hotel and its assets through enforcing and maintaining a preventive maintenance program, resulting in employee and guest safety, orderly operations, good appearance, compliance with brand and legislative standards.
Any other tasks pertaining to this position as required or assigned
Job Type: Full-time
Pay: $65,000.00-$70,000.00 per year
Benefits:
Dental care
Extended health care
Life insurance
On-site parking
Work Location: In person
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