Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Hotel, motel, resort
Tasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests\' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer service
Work conditions and physical capabilities
Fast-paced environment Overtime required Standing for extended periods Work under pressure Work Term: Permanent Work Language: English Hours: 40 hours per week
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