Hospitality industry Hotel, motel, resort Rural area
Tasks
Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Investigate and resolve complaints and claims Process guests\' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Handle wake-up calls Provide customer service
Work conditions and physical capabilities
Attention to detail Fast-paced environment Standing for extended periods
Screening questions
Are you available for shift or on-call work? Are you available for the advertised start date? Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? What is the highest level of study you have completed? Work Term: Permanent Work Language: English Hours: 40 to 60 hours per week
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