Job Description

Front Desk Agent - Divya Sutra Hotel Vancouver

At

Divya Sutra Hotel Vancouver

, we pride ourselves on creating memorable guest experiences in a professional and welcoming environment. We are looking for a

Front Desk Agent

who shares our passion for hospitality and delivering outstanding service.As the first point of contact for our guests, you will play a key role in ensuring their stay is seamless, comfortable, and enjoyable. From managing reservations and check-ins to handling inquiries and promoting our hotel services, you'll help create a positive and lasting impression.

What You'll Do

Welcome and assist guests with check-ins, check-outs, and inquiries Answer calls, manage reservations, and confirm bookings Handle payments (cash, card, check) and balance daily transactions Audit, verify, and reconcile daily revenue documentation Manage room assignments, inventory, and availability Respond promptly and professionally to guest requests, concerns, and complaints Promote hotel amenities, services, and features Support smooth front desk operations while maintaining a warm, professional presence

What We're Looking For

Experience: Minimum 1 year as a Front Desk Agent or in a hospitality role

Skills:

Strong communication and interpersonal abilities Excellent problem-solving and multitasking skills Proficiency with hotel management systems/software Basic math and computer literacy Ability to stay calm and courteous under pressure

Availability:

Must be able to work all shifts (days, evenings, nights, weekends, and holidays)

Education:

High school diploma or equivalent. Must be fluent in English (reading, writing, speaking). Bilingual candidates are an asset.

What We Offer

Full-time, permanent position

Competitive pay:

$19.00 - $22.00 per hour

Opportunities to grow within the company A supportive and welcoming team environment

Interested applicants:

Please send your resume to our General Manager at

gm@divyasutravancouver.com

.

Job Type: Full-time

Pay: $19.00-$22.00 per hour

Expected hours: 40 per week

Work Location: In person