Job Description

RAbout Neill Wycik Hotel Neill Wycik Hotel is a seasonal hotel that operates annually from May through August. The hotel serves Neill-Wycik Co-Operative Inc., a non-profit student housing, by raising revenue to aid in its management. The hotel administrative role would start on March 20, 2023. This role is a 6-month contract ending at the beginning of September. The contract consists of full-time hours with some over-time. Schedule flexibility is a must. Full-Time (40+ hours/week): March - August The hourly rate for this role is $17.00/hour. Job Overview The hotel administrative assistant performs general administrative tasks for hotel management in addition to assisting in employee performance management and guest relations. The role consist of reporting to the hotel manager and operations supervisor on topics related to customer relations, finance, staff support, and inventory management. Job Brief We are looking for an enthusiastic operations supervisor to help us implement the right processes across departments that foster business growth. You will assess our departments\xe2\x80\x99 operational methods and propose ways to improve them. Project management and effective communication are important operation supervisor skills. To succeed in this role, you should also be a good problem-solver with sharp analytical thinking. Responsibilities We are looking for an enthusiastic hotel assistant to help us implement the right processes across departments that foster business growth. You will work closely with the operations supervisor to assess our departments\xe2\x80\x99 operational methods and propose ways to improve them. Project management and effective communication are important hotel assistant skills. To succeed in this role, you should also be a good problem-solver with sharp analytical thinking. Responsibilities \xc2\xb7 Ensure compliance with company policies and regulations \xc2\xb7 Ensure food safety compliance \xc2\xb7 Conduct daily department visits \xc2\xb7 Review department inventories \xc2\xb7 Review ADR and RevPAR to address labour management \xc2\xb7 Compile guest concerns for management \xc2\xb7 Manage mail and invoices \xc2\xb7 Manage voicemail and emails \xc2\xb7 Oversee paperwork filing \xc2\xb7 Address OTA guest inquiries and concerns \xc2\xb7 Report KPIs to senior management \xc2\xb7 Assist in guest relations \xc2\xb7 Review employee absenteeism and tardiness and report to management \xc2\xb7 Assist in office cleaning Requirements and Skills \xc2\xb7 Previous experience in a supervisor capacity is required \xc2\xb7 Hands-on experience implementing operational processes \xc2\xb7 Excellent project management skills \xc2\xb7 Knowledge of operational principles and policies \xc2\xb7 Strong organisational skills and attention to detail \xc2\xb7 Team leadership \xc2\xb7 Proficiency in writing and speaking English required \xc2\xb7 Education in hospitality and or business administration is preferred Job Types: Full-time, Fixed term contract, Seasonal, Internship / Co-op
Contract length: 6 months Salary: $17.00 per hour Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Night shift
• Overtime
• Weekend availability

Language:

• English (required)

Shift availability:

• Day Shift (required)
• Night Shift (required)
• Overnight Shift (preferred)

Work Location: One location Application deadline: 2023-03-03
Expected start date: 2023-03-20