Job Description

Tinhorn Creek Vineyards is a premier winery located on the Golden Mile Bench in Oliver, BC, in the heart of British Columbia's South Okanagan Valley. We are committed to producing world-class wines that reflect the unique terroir of our region. With a focus on sustainability and innovation, Tinhorn Creek offers an unparalleled wine and hospitality experience, including our scenic vineyard, tasting room, and Miradoro Restaurant. Our dedication to quality and community has made us a beloved destination for wine lovers and visitors from around the world.

About the Role

As a Winery Host, you will be the first point of contact for guests, setting the tone for their experience at our vineyard. Your role will involve greeting guests warmly, managing reservations, assisting with tastings, and supporting sales efforts. This position requires strong communication skills, an engaging personality, and a keen interest in wine.

This is a seasonal position, running from to mid-October 2025.

Key Responsibilities

Provide a warm welcome to all guests, ensuring a friendly and engaging tasting experience. Manage client arrivals and departures, ensuring smooth seating and reservation flow. Provide first-time visitors with an introduction to the Tinhorn Creek brand and invite them to enjoy a tasting experience. Assist with clearing and resetting tables, restocking products, and maintaining a clean and organized environment. Help guests with packaging wine purchases, organizing shipments, and providing information on gift sets and accessories. Work towards both team and individual sales goals on a daily, weekly, and monthly basis. Perform opening and closing duties as required. Assess guest concerns and escalate any issues to a manager when necessary. Assist with daily opening and closing duties, maintaining a clean and organized tasting area.

What We're Looking For

Previous experience in a winery or restaurant setting is an asset. A passion for providing excellent hospitality and customer service. Excellent communication, listening, and storytelling skills. Enthusiasm for wine and the ability to create a fun, engaging guest experience. Availability to work a flexible schedule, including days, afternoons, evenings, weekends, and holidays Must be legally entitled to work in Canada without restriction.

Work Environment

A mix of indoor and outdoor work, often in warm summer temperatures (up to 40C). Ability to lift up to 40 lbs (cases of wine) and stand for extended periods. Requires climbing small sets of stairs, bending, and stooping as needed. A fast-paced environment, especially during peak season.

Perks & Compensation

Competitive hourly rate ($17-18.50/per hour) plus gratuities and commission on wine sales and wine club signups Monthly employee gift card to use on Andrew Peller Ltd. products and experiences. Hands-on experience with a leading BC winery. A supportive, passionate, and fun team in a beautiful wine country setting.

How to Apply

If you're excited about wine, hospitality, and creating unforgettable guest experiences, we'd love to hear from you! Apply now to join us for an incredible 2025 season at Tinhorn Creek Vineyards.

Andrew Peller Ltd. is an equal opportunity employer that values diversity in the workplace. We encourage applicants from all backgrounds to apply.