Job Description

Regular/Temporary

Regular

Job Title

Hospitality Associate (IAHS)

Job ID

72817

Location

Central Campus

Open Date

11/10/2025

Job Type

Seasonal (Non-Eligible)

Close Date

11/18/2025

Employee Group

SEIU Hospitality

Favorite Job

Department

Hospitality Operations

Hours per Week

24

Facility/Workstation (If applicable):

IAHS Cafe

Campus Location:

IAHS

Classification:

1-General

Position:

Hospitality Associate (Floater)

Full-Time or Part-Time:

SEASONAL: Part-Time, 24 hours to a maximum of 39.5 hours per week

Hourly Wage Rate:

$22.58 per hour

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Anticipated Normal Work Schedule

Expected Schedule:

Monday - Thurs:

11:00am - 5:45pm

Friday:

11:00am - 4:00pm

NOTE:

This schedule is subject to change. Incumbent may be required to work on occasional/special event weekends. This schedule may require you to take up to a 1-hour unpaid meal break depending on the schedule.

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Summary

As a Hospitality Associate you will be representing McMaster University Hospitality Services and must adhere to the Hospitality Services policies and procedures, including the principles of FIFO. Communicate with customers and co-workers in a friendly and effective manner. Ability to work well as a team member and independently. Organize and coordinate work in a timely manner with little supervision. Ability to multi-task and work under pressure. Must be able to operate a POS terminal, use debit/credit card, balance till, provide customer service, and follow all McMaster Hospitality Services cash handling procedures. Must be able to perform multiple tasks within the unit. Maintain accurate time, temperature, delivery and cleaning logs. Knife test may be required to demonstrate proficiency in knife handling. May be required to help prepare and serve sandwiches, salads, beverages, etc. Maintain sanitation, health and safety standards in work area, including scheduled equipment and unit cleaning. Perform all duties of any job classification equivalent or lower filling in wherever needed to assist in our excellent customer service requirement. Must be able to lift 50 lbs, stock shelves and help with the receiving of skids. Required to help with tasks such as cleaning, garbage removal, stocking of shelves, washing dishes. Other duties as assigned by supervisor. Refer to Hospitality Associate job description for more details.
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Education & Experience

Previous experience in a high production food service is preferred. Must have good communication, reading, writing and English skills.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the "Dish With One Spoon" wampum agreement.


The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.


The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Metis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.


As part of McMaster's commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.


Job applicants requiring accommodation to participate in the hiring process should contact:

Human Resources Service Centre at 905-525-9140 ext. 222-HR (22247), or Faculty of Health Sciences HR Office at ext. 22207, or School of Graduate Studies at ext. 23679

to communicate accommodation needs.