Job Description

General Accountability and Key Responsibilities

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The Clare Parker Homes Inc. (CPH) Home Support Coordinator (HSC) is directly accountable to the Manager of Support Services & Executive Director. He/she shall be directly accountable for providing high quality support to people, working together with their Support teams and Senior Home Support Leaders (SHSL)/Community Inclusion Support Leader (CISL) to ensure that goals and objectives are met. Specifically.

Promoting a Culture of Gentleness and Person-Centered Thinking Provide direct support to individuals with intellectual disabilities. Ensure the individuals supported are living the highest quality of life. Ensures the safety and wellbeing of the individuals supported. Provides support and guidance to the home support teams Networking among the individual's personal network Ensure CPHs philosophy is being adhered to by all Support Personnel Actively participates in monthly Leadership Meetings Coordinates annual Person-Centered Planning Meetings and ensures goals are met. Participates in monthly Team Meetings Maintains ongoing communication with the SHSL, Manager of Support Services and Executive Director. Participates in the orientation of new employees to their support teams. Provides Direct Support as needed or 8-10 hours per month throughout their teams.
The Home Support Coordinator is a management position within CPH. This position reports directly to the Manager of Support Services & Executive Director of CPH. The Home Support Coordinator is responsible to manage multiple support teams. Each Support team has approximately 2-15 full-time and part-time employees reporting through the Senior Home Support Leader to this role.

The Home Support Coordinator role is to ensure people's needs are being met in each support program. The Home Support Coordinator is responsible for developing Confidential Support Summaries for everyone engaged in services through CPH that are in line with each person's personal goals. The Home Support Coordinator is responsible to ensure all assessments, reporting and parenting guidelines are be adhered to by the teams as outlined in the CLSD's residential services manual.

The Home Support Coordinator liaises frequently with Senior Home Support Leaders/Community Inclusion Support Leader and the CPH Manager of Support Services & Executive Director. The Home Support Coordinator will also assist in establishing and managing new support programs the agency undertakes as directed by the Executive Director.

Good relations must be developed and maintained with the people we support, their network (family, friends, and personal networks), CPH management personnel and other co-supports at CPH. Good external relations must be developed and maintained with CLSD, Social Workers, Education, health care professionals and community agencies.

The most important decisions of the CPH, Home Support Coordinator relate to quality of life, growth and development, and support provided to individuals particularly:

Ensuring the service provided is of high quality and in harmony with the Community Living Service Division (CLSD) Act and CPH philosophy and Gentle Teaching. Ensuring the development and implementation of person-centered planning is done with the individual and their network on an ongoing basis. Ensures support services developed/adapted/revised based on in-depth understanding of the support needs of youth being served through ongoing data collection, analysis, and direct support as needed. Ensuring the individuals overall satisfaction. The Home Support Coordinator understands he/she is coming into the home/life of individuals served by CPH. The recognition of this must remain foremost in our minds. We must therefore respect their wishes in their service provision within the parameters of safety, growth and development, and quality of life. These parameters must be decided at the team level with the support of the individual, the family/personal network, funding bodies and community supports (where available). Determination of the skills, knowledge and traits needed for each team to ensure well rounded teams. Ensure new employees to their support teams are well orientated. Employee relations, employee goals and performances, scheduling management, training needs of the agency and program budget oversight. Providing support, information gathering, and coordination of transitions involving CPH.

Required Leadership Competencies:

Passionate: Desire to have a positive impact on the lives of people experiencing disability, the CPH agency and the disability sector Team Builder: Able to implement a common purpose or goal among team members. Forward looking: Seeks solutions that will build toward future goals. Dependable: Consistent, reliable, available as needed Creative: Able to find options, ideas, and suggestions Proactive: Able to think two steps ahead, foreseeing potential obstacles, challenges, or opportunities and adapt or modify approaches to minimize these Flexible: Ability to adapt skills, times, and presence to the environment to the environment, support needs and audience. Directive: Able to train others, clearly state job expectations, provide fast effective and supportive feedback to employees and delegate as needed Compassionate: Understands that we serve, support and employee people in their lives and empathy and understanding is needed. Motivated: Seeks out and develops options without direction, opportunities and experience for inclusion, positive presence in the community and the lives of others.

Preferred Qualifications:

A proven, strong working knowledge and belief in CPH philosophy and Gentle Teaching.

A working knowledge of the following:

Crisis Prevention and Intervention techniques Alternative communications Critical Incident Debriefing
A degree in a related field and/or experience supporting in the Human Services field or acceptable combination of experience and education.

Possess Gentle Teaching Level I-III, Mandt, PART and Person Centred Thinking Tools.

Required Qualifications:

Bachelor's degree in the Human Services Field or 5 years' experience in a leadership role. A current CPR and First Aid Certification. A valid Class 5 driver's license. A working knowledge of Microsoft Office & Outlook. Analytical and Critical thinking skills. Excellent communication and interpersonal skills. A clear and current criminal record check, with a vulnerable sector search. A schedule that allows for flexibility.
Although this position is open to all; however, current employees of Clare Parker Homes will be given priority.
Full job description will be made available upon request and at the time of offer.

Job Types: Full-time, Permanent

Pay: From $31.09 per hour

Benefits:

Casual dress Company events Company pension Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Vision care
Experience:

Leadership: 3 years (required)
Licence/Certification:

Class 5 Licence (required) MANDT (preferred) PART (preferred) First Aid Certification (preferred)
Work Location: In person