Job Description

Summary This role is responsible for providing light housekeeping and meal prep for our clients. With the direction of the Program Coordinator and/or Manager, the worker performs duties as outlined in the Client Plan of Care. The duties vary according to the individual or families receiving service. The worker must work within a goal-directed, outcome based, client-centered philosophy.
Core Competencies

• Customer Focus
• Communication
• Energy & Stress
• Team Work
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

• Housekeeping: General day to day care of the home; and light housekeeping, such as dusting, vacuuming, laundry, dishes, etc.
• Laundry: Either in the home or at the nearest facility
• Nutrition: Prepare meals with respect to diet and budget
• Home Management: Assist with shopping
• Other Duties: Errands including grocery shopping and picking up essential supplies.

• Complete accurate reports after assignments
• Complete client confirmation sheets, and have client sign to confirm service.
• Complete and submit accurate time sheets, including travel time by the deadline.

• In-service sessions are offered during monthly staff meetings; attendance is highly recommended.
• Workshops and training sessions held off site will be offered to employees as they become available.

• To know the mission, vision, and value statement of the agency.
• To seek guidance from the Home Support Supervisor whenever in doubt.
• To respect and maintain the confidentiality of the individuals, and/or families being serviced, as well as the organization.
• To be reliable, courteous and arrive at assignments on time.
• To notify the office of any illness, emergencies or delays.

• To maintain a safe working environment that extends to all areas in which an employee may carry out his or her duties; including, but not limited to the employee\xe2\x80\x99s vehicle, and the client\xe2\x80\x99s home.
• To follow the LEO Code of Ethics, Policies and Procedures.
• To maintain a positive image of LEO in the community.
• To follow the client\xe2\x80\x99s Plan for Care and together with the client, prioritize the routine activities to meet the individual\xe2\x80\x99s requirements or goals.
• To motivate individuals toward self-sufficiency and independence.
• To review performance with the program supervisor after probation, and yearly thereafter.
• To understand and follow the Client Bill of Rights.

• Grade 12 secondary education or equivalent is preferred.
• Good physical and mental health
• Able to carry out written and spoken instructions.
• Good communication skills.
• Valid driver\xe2\x80\x99s license, and use of own vehicle
• Submission of a clean driving abstract
• Submission of a clean criminal reference check
• First Aid and CPR qualifications must be current upon hire and be maintained throughout employment
• Required to work day, evening and weekend hours
• Interacts with clients, family members and agency staff.
• Travel throughout Lambton County will be required.
• Manual dexterity required to use desktop computer and peripherals.
• Intermittent physical activity including walking, standing, sitting, lifting and supporting clients.

• Other duties assigned by the Manager.