Job Description

GENERAL


Description: Home Care Scheduling Clerk


Competition #: BSJ HC 377/25


Posting Date: 02/12/2025


Status: Active


Type: External


DESCRIPTION


The Interlake-Eastern Regional Health Authority

Our Vision

We will be recognized as a trusted health-care partner, providing sustainable, accessible, integrated, evidence-based care to improve health status and outcomes in all of our communities and achieve health equity across the region.

Our Mission

We work in partnership with all stakeholders, contributing to the health and well-being of our communities, by providing timely access to reliable care in a culturally safe manner that respects diversity.

Our Values

Always with compassion, Success in collaboration, Accountability in everything we do, Acting with integrity, Respectful of each other



Collaboration | Accessibility | Respect | Excellence | Innovation | Quality Customer Service Home Care Scheduling Clerk

Bsj Clk3 HomeCareSched_01

Closing Date: 02/19/2025



Facility / Site:

Beausejour HWY 302 Office



Posting Type: Indefinite Term (Subject to a minimum notice of 24 hours)



Position Type: Full-Time



Hours of Work: Days



Term Dates: -


FTE: 1



Union Group: MGEU - Facility Support

Wage / Salary: As per applicable collective agreement Position Summary: The Home Care Scheduling Clerk works under the supervision of the Clinical Team Manager - Home Care performing various office functions including coordinating and maintaining scheduling for the Home Care clients and staff. The Home Care Scheduling Clerk collaborates with the Home Care Resource Coordinators and Case Coordinators functioning as an integral part of the health care team. The position of Home Care Scheduling Clerk functions in a manner consistent with, and supports the Mission, Vision and Values of the Interlake-Eastern Regional Health Authority.

Qualifications:

• Completion of Grade 12 education required.
• Preference will be given to Procura trained applicants.
• Minimum 1 year years scheduling staff, preferably in a unionized environment and utilizing electronic scheduling tools.
• Demonstrated knowledge and understanding of cultural diversity as it related to clients and staff.
• Recent Home Care experience preferred.
• Intermediate keyboarding and computer skills.
• General understanding of office practices and procedures and use of office equipment (computer, fax, etc.).
• Effective oral and written communication skills.
• Strong organizational skills.
• Excellent customer service skills.
• Ability to establish and maintain effective interpersonal working relationships.
• Ability to apply critical thinking.
• Ability to work both independently with minimum supervision and as a team member.
• Physical and mental health to meet the demands of the job.
• Ability to meet tight deadlines and work in a time sensitive environment, managing competing priorities.
• Completes and maintains a satisfactory pre-employment security check.
• Satisfactory employment record.

Internal applicants must include a current resume with application upon change of department, site, program and or classification.

As a condition of employment, all successful applicants will be required to provide a satisfactory criminal record check (with vulnerable sector screening), adult abuse and child abuse registry checks prior to commencing employment.


The Interlake-Eastern Regional Health Authority is committed to increasing the representation of Indigenous people at all levels within our workforce. We encourage successful Indigenous individuals to self-declare by completing a voluntary self-declaration as part of the application process.


Given the cultural diversity of our region, the ability to communicate in more than one language would be considered an asset. Proficiency of both official languages is essential for target and designated bilingual positions.


The Interlake-Eastern Regional Health Authority values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. Accessibility accommodations are available on request for candidates taking part in all aspects of the selection process.


All health care workers are required to be immunized as a condition of employment in accordance with the Interlake-Eastern RHA Policy (GA-13-P-110 Required Immunizations for Health Care Workers).


The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Metis Nation. We respect that First Nations treaties were made on these territories, acknowledge harms and mistakes, and we dedicate ourselves to collaborate in partnership with First Nations, Inuit and Metis peoples in the spirit of reconciliation.