Job Description

Description

The

Olympic Oval

in the

Faculty of Kinesiology

is currently seeking a Full-time Limited Term

High Performance Speed Skating Technician

for approximately 18 months.


The Olympic Oval is the premier Winter Olympic legacy facility from the 1988 Winter Olympic Games as part of the University of Calgary's Faculty of Kinesiology. The facility provides programs and services for a number of local, national, and international stakeholders and is home to high performance athletes, world-class high-performance programs, and excellent research. The Oval provides a dynamic environment for Faculty of Kinesiology programs including Dino Athletics, Active Living, and various Faculty courses and research initiatives. The Olympic Oval brings international recognition to the University of Calgary through the hosting of major international world class events, the training of Olympic athletes, and ongoing development of high-performance programs. Additionally, the Olympic Oval is recognized locally as a major part of the Calgary community, providing public skating, events and bookable spaces for various public user groups and entities.


The Skate Shop High Performance Speed Skating Technician reports to the Olympic Oval's Manager, Innovation, Competitions, and Sales. The incumbent must show initiative, discretion, excellent judgment as decisions made will directly impact athlete's performances. During peak competition season (October-March), volume of work increases substantially. The incumbent must be able to work under high stress as advice to athletes for their equipment will result directly on athlete's performances in a high-performance environment. Incumbent must be able to deal with an environment where there is ambiguity, continuous change and shifting priorities. A great portion of the work is dependent on events and event deadlines. This position will have moderate to high levels of stress. This is a regular full time limited term AUPE position with a variable work schedule, including evening and weekend hours and occasional overtime.

Summary of Key Responsibilities

(job functions include but are not limited to):


Leadership/Administration

Ensure the quality, services and knowledge offered through the Skate Shop are of world class caliber Develops formal training programs for Skate Technicians, Skate Shop Attendants, and oversees training for all staff working in the skate shop Maintain a standard level of service that is provided to all users to ensure a consistent service Ongoing follow-up of designated tasks completed by Skate Shop Attendants and Technicians Assists with projects as assigned by Manager Fulfills Skate Shop Attendant duties when required

Equipment/ Skate Shop

Provide comprehensive training and leadership to all Tech Shop and Skate Shop staff skaters and coaches Oversees the repair and preventative maintenance of the skate sharpening machines Responsible to ensure all machinery is maintained and cleaned regularly Responsible for the maintenance of the skate shop specific equipment including an in-depth understanding of the software requirements and data as it relates to blade rockering Must be an innovator in the Tech Shop area Provide excellent customer service Maintain Shopify point of sale and online sales system, adding item descriptions, pictures, and updating inventory Works with identified suppliers in re-ordering and restocking speed skating merchandise Process and ship online merchandise orders

Program Servicing and Support

Provide specific advice and expertise regarding equipment such as blades and boots Ensure timely service for preparing and maintaining equipment and new equipment Establish a high standard of internal processes and practices in field of expertise Maintain appropriate documentation/data bank regarding athlete's specifications and any technical and mechanical processes for which tech shop technicians are responsible Establish and advise best practices protocol with skaters and coaches Anticipating, troubleshooting and give expert advice on blade and equipment requirements

Qualifications / Requirements:

Post-secondary education is preferred Must have experience operating specialized blade rockering machines Must be able to problem solve, assess and determine blade and equipment malfunctions and functions to advise athletes and to optimize athlete performances Must be extremely knowledgeable in the use and delivery of specialized skate sharpening and rockering equipment, software and techniques Minimum 3 years experience working on speed skating blades and equipment Extensive experience with skate sharpening machines is required A strong background in customer services/relations is required Excellent customer services experience and abilities Excellent problem-solving abilities Previous experience with merchandise sales Minimum of one-year experience in a leadership role Experience as a High-Performance athlete would be an asset Knowledge of CSIS and Shopify would be an asset The incumbent must be able to work under pressure, juggle multiple timelines, and work within a variety of environments and with a variety of people

Application Deadline:

October 22, 2025

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.


This position is part of the AUPE bargaining unit, and falls under the

Specialist / Advisor Job Family, Phase 1.


For a listing of all management and staff opportunities at the University of Calgary, view our

Management and Staff Careers website

.

About the University of Calgary

UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.


The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments (

equity@ucalgary.ca

) and requests for accommodations can be sent to Human Resources (

hrhire@ucalgary.ca

).

Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.