Help Desk Technician
Halifax, NS, Canada
Job Description
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- or equivalent experience
Work setting
Consulting firm Government department and/or agencyTasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficultiesComputer and technology knowledge
Networking software Networking hardware Networking security Extranet Internet Security software MS Office MS WindowsSecurity and safety
Bondable Criminal record checkTransportation/travel information
Own transportation Public transportation is availableWork conditions and physical capabilities
Fast-paced environment Tight deadlines Attention to detailPersonal suitability
Accurate Client focus Efficient interpersonal skills Excellent oral communication Initiative Judgement Organized Team playerScreening questions
Are you currently legally able to work in Canada? Do you currently reside in proximity to the advertised location? Work Term: Temporary Work Language: English Hours: 37.5 hours per week
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Job Detail
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Job IdJD2261695
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHalifax, NS, Canada
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EducationNot mentioned