Health System Partnership Manager

Montréal, QC, CA, Canada

Job Description

Working with Us



Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.



Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .



Enhancing Canadian Healthcare Efficiency and Capacity through Strategic Collaboration





The Health System Partnership Manager is a central figure in the evolving landscape of Canadian healthcare, tasked with transforming access and efficiency across provincial and national systems. Operating at the intersection of patient need, institutional priorities, and innovative therapeutic solutions, this role exists to bridge gaps, unlock systemic capacity, and foster enduring partnerships that benefit both patients and the broader health ecosystem.



Empowering System Efficiency and Capacity: The Vision





At its heart, the Health System Partnership Manager's mission is to facilitate access to cutting-edge therapies for Canadian patients by dismantling systemic barriers. This role leverages deep expertise in healthcare dynamics, policy, and stakeholder engagement to proactively identify obstacles-be they operational, or clinical-and devise strategies that promote smoother patient pathways. The vision is not only to respond to existing challenges but to anticipate future needs, positioning the organization as a trusted, solutions-oriented partner within the health system.



Key Responsibilities:

Health System Barrier Identification & Removal: + The manager leads sophisticated mapping of health system workflows and identifies pain points impeding patient access. This involves deploying qualitative and quantitative analytical tools, engaging with front-line clinicians and administrators, and synthesizing data from policy, market, and clinical sources.
+ Solutions are designed collaboratively, often requiring cross-functional input and iterative refinement.
+ Implementation may include redesign of patient referral pathways, integration of digital platforms, new models of care coordination or policy advocacy.
Strategic Partnerships with HCPs and Treatment Centers: + Building trust and mutual understanding with key healthcare stakeholders is vital. The manager regularly consults with HCPs-physicians, nurses, pharmacists, and allied health professionals-as well as operational leaders within hospitals and clinics.
+ Together, they co-create initiatives that tackle specific capacity bottlenecks, such as workforce shortages, outdated processes, or technology gaps. The manager facilitates workshops, roundtables, and joint working groups, ensuring that solutions are tailored to real-world needs and constraints.
Capacity Building & Burden Reduction: + Beyond single projects, the manager is expected to drive systemic improvements. This includes leading pilot programs that reimagine care delivery (e.g., virtual consultations, decentralized treatment models), spearheading workflow redesigns to eliminate inefficiencies, and deploying digital solutions that automate routine tasks.
+ Projects are evaluated for impact on both providers (reduced burnout, improved job satisfaction) and patients (quicker access, better outcomes).
Cross-functional Collaboration: + Success in this role hinges on seamless integration with internal teams, including Marketing, Sales, Market Access & Policy, Medical Affairs, Patient Support Programs, and Legal. The manager ensures that partnership projects are aligned with broader organizational strategy, scalable across regions, and compliant with regulatory requirements. They serve as a conduit for best practice sharing, helping internal stakeholders stay abreast of external trends and innovations.
Project Management & Execution: + Managing a diverse portfolio of partnership initiatives, the manager applies rigorous project management discipline-setting clear deliverables, milestones, and success metrics.
+ Resource allocation is optimized to maximize impact, and risks are proactively managed.
+ The manager maintains accountability for timelines, budgets, and stakeholder engagement, with an unwavering focus on outcomes that improve patient access and system performance.
Value Communication: + Articulating the impact of partnership solutions is a cornerstone of the role. The manager develops compelling presentations, reports, and digital materials that convey the value of new initiatives to health system leaders, clinicians, policy makers, and internal teams.
+ They leverage data analytics to illustrate measurable improvements in efficiency, capacity, and patient outcomes, supporting enterprise objectives and brand reputation.
Best Practice Sharing & Training: + To amplify impact, the manager provides guidance and training to both internal teams and external partners. This may involve developing curricula, hosting workshops, and curating resources that demystify approaches to system strengthening and capacity building.
+ The manager fosters a culture of continuous learning and adaptation, enabling rapid scaling of successful projects.
Continuous Improvement: + Projects and initiatives are continuously evaluated-through feedback loops, performance analytics, and stakeholder input.
+ The manager synthesizes these insights to refine strategies, adapt to changing conditions, and ensure that successful interventions are replicated across regions and institutions.

Qualifications: Education and Experience

The ideal candidate possesses a university degree in a relevant discipline such as life sciences, public health, health policy, business, or a related field. An advanced degree (MBA, MSc, or equivalent) is considered a significant asset, highlighting expertise in strategic analysis, project management, and stakeholder engagement. A minimum of five years' experience in health system partnerships, commercial operations, market access, or healthcare project management-ideally within the biopharmaceutical or healthcare industry-is required. The manager must demonstrate a proven track record in developing and executing partnership projects with HCPs and institutions, as well as direct experience in removing system barriers and leading capacity-building initiatives. Success in cross-functional collaboration and project leadership is essential, as is a deep understanding of the Canadian and provincial health system landscapes, including the challenges intrinsic to patient access and resource allocation.

French Version




Ameliorer l'Efficacite et la Capacite des Soins de Sante Canadiens par la Collaboration Strategique





Le Gestionnaire des Partenariats du Systeme de Sante est une figure centrale dans le paysage en evolution des soins de sante canadiens, charge de transformer l'acces et l'efficacite a travers les systemes provinciaux et nationaux. Operant a l'intersection des besoins des patients, des priorites institutionnelles et des solutions therapeutiques innovantes, ce role existe pour combler les lacunes, liberer la capacite systemique et favoriser des partenariats durables qui beneficient a la fois aux patients et a l'ecosysteme de sante au sens large.



Renforcer l'Efficacite et la Capacite du Systeme : La Vision





Au coeur de sa mission, le Gestionnaire des Partenariats du Systeme de Sante vise a faciliter l'acces aux therapies de pointe pour les patients canadiens en demantelant les barrieres systemiques. Ce role s'appuie sur une expertise approfondie des dynamiques de soins de sante, des politiques et de l'engagement des parties prenantes pour identifier de maniere proactive les obstacles - qu'ils soient operationnels ou cliniques - et elaborer des strategies qui favorisent des parcours patients plus fluides. La vision n'est pas seulement de repondre aux defis existants, mais d'anticiper les besoins futurs, positionnant l'organisation comme un partenaire de confiance, oriente vers les solutions, au sein du systeme de sante.



Apercu Complet du Role





Le gestionnaire agit comme un pivot entre l'organisation et le complexe ecosysteme de sante canadien, englobant diverses institutions, praticiens et populations de patients. Cela inclut les autorites sanitaires locales, les reseaux d'hopitaux et de cliniques, les professionnels de la sante de diverses disciplines. Le poste necessite de concilier les objectifs organisationnels - motives par le but d'augmenter l'adoption et l'accessibilite des produits innovants - avec les besoins et contraintes nuances des partenaires du secteur public et prive.



Le gestionnaire orchestre des projets pilotes et initiatives avec toutes les parties prenantes dans le but de reduire la charge du systeme, rationaliser les processus cliniques et administratifs, et soutenir l'adoption de nouvelles technologies. Au coeur de ce travail se trouve la volonte de renforcer la capacite - en veillant a ce que les institutions soient equipees pour gerer une demande et une complexite accrues sans compromettre la qualite ou les resultats.



Responsabilites Cles :





Identification et Suppression des Barrieres du Systeme de Sante :





Le gestionnaire dirige un eventail sophistique des flux de travail du systeme de sante et identifie les points de douleur entravant l'acces des patients. Cela implique l'utilisation d'outils analytiques qualitatifs et quantitatifs, l'engagement avec les cliniciens et administrateurs de premiere ligne, et la synthese des donnees provenant de sources politiques, de marche et cliniques.



Les solutions sont concues de maniere collaborative, necessitant souvent des contributions transversales et un raffinement iteratif. La mise en oeuvre peut inclure la refonte des parcours de reference des patients, l'integration de plateformes numeriques, de nouveaux modeles de coordination des soins ou la defense des politiques.



Partenariats Strategiques avec les professionnels de la sante et les Centres de Traitement :





Etablir la confiance et la comprehension mutuelle avec les principales parties prenantes des soins de sante est essentiel. Le gestionnaire consulte regulierement les medecins, infirmieres, pharmaciens et professionnels de la sante allies - ainsi que les dirigeants operationnels des hopitaux et cliniques.



Ensemble, ils cocreent des initiatives qui s'attaquent a des goulots d'etranglement specifiques de capacite, tels que les penuries de main-d'oeuvre, les processus obsoletes ou les lacunes technologiques. Le gestionnaire facilite des ateliers, des tables rondes et des groupes de travail conjoints, en veillant a ce que les solutions soient adaptees aux besoins et contraintes reels.



Renforcement des Capacites et Reduction de la Charge :





Au-dela des projets individuels, le gestionnaire est cense conduire des ameliorations systemiques. Cela inclut la creation de programmes pilotes qui reimaginent la prestation des soins (par exemple, consultations virtuelles, modeles de traitement decentralises), la refonte des flux de travail pour eliminer les inefficacites, et le deploiement de solutions numeriques qui automatisent les taches routinieres.



Les projets sont evalues pour leur impact sur les prestataires (reduction de l'epuisement, amelioration de la satisfaction au travail) et les patients (acces plus rapide, meilleurs resultats).



Collaboration Transversale :

Le succes dans ce role repose sur une integration transparente avec les equipes internes, y compris le Marketing, les Ventes, l'Acces au Marche et les Politiques, les Affaires Medicales, les Programmes de Soutien aux Patients et le Juridique. Le gestionnaire veille a ce que les projets de partenariat soient alignes sur la strategie organisationnelle globale, replicables a travers les regions et conformes aux exigences reglementaires. Ils servent de conduit pour le partage des meilleures pratiques, aidant les parties prenantes internes a se tenir au courant des tendances et innovations externes.

Gestion et Execution de Projets :

En gerant un portefeuille diversifie d'initiatives de partenariat, le gestionnaire applique une discipline rigoureuse de gestion de projet - en definissant des livrables, des jalons et des indicateurs de succes clairs. L'allocation des ressources est optimisee pour maximiser l'impact, et les risques sont geres de maniere proactive. Le gestionnaire maintient la responsabilite des delais, des budgets et de l'engagement des parties prenantes, avec un accent inebranlable sur les resultats qui ameliorent l'acces des patients et la performance du systeme.

Communication de la Valeur :

Articuler l'impact des solutions de partenariat est une pierre angulaire du role. Le gestionnaire developpe des presentations, rapports et supports numeriques convaincants qui transmettent la valeur des nouvelles initiatives aux dirigeants du systeme de sante, aux cliniciens, aux decideurs politiques et aux equipes internes. Ils s'appuient sur l'analyse des donnees pour illustrer les ameliorations mesurables en termes d'efficacite, de capacite et de resultats pour les patients, soutenant les objectifs de l'entreprise et la reputation de la marque.

Partage des Meilleures Pratiques et Formation :

Pour amplifier l'impact, le gestionnaire fournit des conseils et des formations aux equipes internes et aux partenaires externes. Cela peut impliquer le developpement de programmes, l'organisation d'ateliers et la curation de ressources qui demystifient les approches de renforcement du systeme et de renforcement des capacites. Le gestionnaire favorise une culture d'apprentissage continu et d'adaptation, permettant une mise a l'echelle rapide des projets reussis.

Amelioration Continue :

Les projets et initiatives sont continuellement evalues - par des boucles de retroaction, des analyses de performance et des contributions des parties prenantes. Le gestionnaire synthetise ces informations pour affiner les strategies, s'adapter aux conditions changeantes et s'assurer que les interventions reussies sont reproduites a travers les regions et les institutions.

Le succes dans ce role est multidimensionnel, avec des livrables qui refletent la capacite du gestionnaire a apporter un changement reel tant au niveau du systeme que des patients. Les resultats tangibles incluent :Identification et suppression des barrieres systemiques, entrainant une adoption et une disponibilite accrues des produits de l'organisation pour les patients canadiens. Mise en oeuvre de projets de partenariat qui reduisent de maniere mesurable la charge du systeme de sante et augmentent la capacite institutionnelle. Renforcement de la collaboration et de la confiance avec les cliniciens, les centres de traitement et l'ecosysteme de sante au sens large. Realisation des objectifs de marque et d'entreprise lies a l'acces des patients, a l'efficacite du systeme et a la creation de capacite. Communication claire et convaincante de la valeur et de l'impact aux equipes internes et aux parties prenantes externes, etayee par des donnees et des analyses robustes.

Qualifications : Education et Experience

Le candidat ideal possede un diplome universitaire dans une discipline pertinente telle que les sciences de la vie, la sante publique, les politiques de sante, les affaires ou un domaine connexe. Un diplome avance (MBA, MSc ou equivalent) est considere comme un atout significatif, mettant en evidence une expertise en analyse strategique, gestion de projet et engagement des parties prenantes. Une experience minimale de cinq ans dans les partenariats du systeme de sante, les operations commerciales, l'acces au marche ou la gestion de projets de soins de sante - idealement dans l'industrie biopharmaceutique ou des soins de sante - est requise. Le gestionnaire doit demontrer une experience averee dans le developpement et l'execution de projets de partenariat avec les cliniciens et les institutions, ainsi qu'une experience directe dans la suppression des barrieres systemiques et la conduite d'initiatives de renforcement des capacites. Le succes dans la collaboration transversale et la direction de projets est essentiel, tout comme une comprehension approfondie des systemes de sante canadiens et provinciaux, y compris les defis intrinseques a l'acces des patients et a l'allocation des ressources.

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.




Uniquely Interesting Work, Life-changing Careers



With a single vision as inspiring as Transforming patients' lives through science(TM) , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.



On-site Protocol





BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:




Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.




BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.




BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.




BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.



If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/




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Job Detail

  • Job Id
    JD3129435
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montréal, QC, CA, Canada
  • Education
    Not mentioned