Job Description

Position Title: Health Records Technician Position Status: Full Time (2 Vacancies) Part Time \xe2\x80\x93 1 vacancy Rate of Pay: $30.55 to $32.04 *2022 Rates Posting #: 23-31RP & 23-69RP Posting Date: November 13, 2023


Norfolk General Hospital is seeking a full-time Health Records Technician reporting to the Director Health
Information and Privacy Officer. The candidate is committed to championing the Hospital\xe2\x80\x99s Mission to relieve illness
and suffering, and help people live healthier lives. You are a motivated self-starter with strong organizational, time
management, interpersonal skills, and enjoy taking on challenging issues. You thrive in an ever-changing
environment. Duties include, but are not limited to:

• All activities and responsibilities related to the profession of a certified Canadian Health Information

Management professional and Code of Conduct

• Accurately complete coding and abstracting and meeting deadlines for inpatient, same day surgery,

outpatient and emergency cases

• Perform quality analysis with completed abstracts prior to assisting with the submission of files to Canadian

Institute of Health Information (CIHI)

• Conduct records analysis - quantitative and qualitative analysis of health information relating to Canadian

Institute of Health Information, Ministry of Health and Public Hospital legislation, standards and
requirements

• Perform quality assurance and utilization activities including chart audits, clinical information system review

for its accuracy, maintenance of the coding and abstracting system and reference documents

• Process and complete, timely, release of information requests in accordance with Personal Health

Information Protection Act and current legislation governing health information, hospital and departmental
policies and procedures

• Working with providers regarding their documentation and standards

Position Qualifications

• CHIM (Canadian Health Information Management) Certification and member of Canadian Health

Information Management Association in good standing is required

• Minimum 2 years\xe2\x80\x99 experience coding and abstracting
• Excellent working knowledge of CIHI data, CIHI data indices, CIHI tools, clinical report interpretation, data

analysis, CMG methodology and RIW assignment

• Excellent working knowledge in the analysis of health information, coding and abstracting of inpatient,

same day surgery, clinical, outpatient and emergency cases

• Proficiency in the collection, preparation, processing, interpretation and display of data and information
• Demonstrated working knowledge of the CHIMA Code of Practice and release of information guidelines
• Excellent knowledge of the Personal Health Information Protection Act, Public Hospital Act and other health

related legislation and statutes that govern health information management, privacy and release of
information

• Excellent keyboarding skills (with a minimum typing speed of 55 WPM)
• Previous and demonstrated working experience of computer skills including MS Office suite, hospital

information systems, central patient index, Meditech and Med2020 preferred.

• Excellent customer relations and problem-solving skills
• Excellent communication skills and ability
• Crystal report writing and other report writing capabilities preferred.

• Ability to work well with frequent interruptions and manage multiple tasks
• Ability to work as a team member as well as autonomously
• Excellent attendance and punctual
  

About Us
Located in Simcoe, Ontario, Norfolk General Hospital provides exceptional healthcare to a municipality of
approximately 69,000 people. Our area of focus provides a continuum of service throughout the life span of the
people we serve including Emergency, Critical Care, Obstetrics, Pediatrics, Medicine, Surgery, and Complex
Continuing Care. Employing approximately 550 highly skilled and dedicated employees, Norfolk General Hospital
continues to be a full service 106-bed hospital with round the clock on-call coverage of Specialists in Surgery,
Anesthesia, Internal Medicine, as well as on-site 24 hour per day medical coverage. Simcoe is less than one hour
away from most major centers, including Hamilton and London, and only 90 minutes from the Greater Toronto
Area. Situated in Norfolk County (Ontario\xe2\x80\x99s South Coast), Simcoe is not far from Lake Erie and the 88 miles of
shoreline that includes long stretches of sandy beach.

How to Apply
Interested applicants must submit a cover letter and updated resume to the Human Resources Department by
email at nghhr@ngh.on.ca referring to the above posting. External Candidates: Will remain open until filled.

In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital and
Norfolk Hospital Nursing Home provides accommodations for applicants with disabilities, upon request. Norfolk
General Hospital and Norfolk Hospital Nursing Home thanks all applicants for their interest.
Please note that only those applicants selected for an interview will be contacted.