Job Description

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Summary

Reporting to the Manager, Coordinator and/or designate, performs record processing functions related to patient records by performing duties such as assembly, retrieval and delivery of records; filing, identifying, verifying, and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System and checking for discharges and/or previous admissions. Performs clerical duties related to the electronic records scanning process such as picking up charts from the units, prepping for scanning, scanning, indexing within the computerized scanning application and verifying accuracy. Applies index criteria, scans records utilizing electronic records scanning software, checks for image quality, and lifts and stores boxes in designated area as required. Retrieves patient records, calculates statistics, and performs reception and clerical duties. Prepares records for offsite storage. Performs duties related to the release of patient information for continuity of care in accordance with established procedures.
Qualifications / Skills and Education

Education
Grade 12, plus one year\xe2\x80\x99s recent related experience or an equivalent combination of education, training, and experience.

Skills and Abilities
Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.
Ability to keyboard at 40 wpm.

Duties and Responsibilities

Retrieves patient records according to established policies and procedures, and maintains and updates records utilizing computerized record location systems.

Performs record processing functions related to patient records by performing duties such as assembly, identifying, verifying and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System, checking for discharges and/or previous admissions, processing patient folders and documents, merging duplicate files, making up folders, photocopying, and printing chart labels, and filing as required.

Responds to requests by locating patient charts and delivering records. Refers unusual requests to the Manager/Coordinator and/or designate.

Performs clerical duties, as applicable, related to the electronic records scanning process by performing duties such as picking up charts from unit(s), prepping for scanning, scanning, indexing within the computerized scanning application and verifies accuracy.

Follows up with departments such as Registration regarding problems with documentation such as questionable encounters, duplicate registrations and merges. Takes the appropriate steps to correct or resolve problems as required. Initiates edits and merges duplicate numbers as required.

Answers inquiries related to the release of patient information for urgent continuity of care by performing duties such as receiving request and releasing in accordance with established procedures. Refers problems or other inquiries as appropriate to Manager/Coordinator or designate.

Performs reception duties by methods such as answering telephone, transferring to appropriate personnel, taking messages, directing visitors, and providing routine information.

Prepares records for offsite storage. Requests records from offsite storage using computerized request systems as appropriate.

Balances census according to established procedures.

Maintains inventory of supplies by completing order requisitions and submitting to supplier and/or Stores as required in accordance with established procedures.

Orients new employees and students to the work of the section by demonstrating procedures and sharing information.

Performs other related duties as assigned.
Vaccination Flag

As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

Providence Health Care