Job Description

We are seeking a dedicated and experienced Health Services Administrative Officer to join our community-focused medical clinic in Winnipeg, MB. This role is designed to support our existing Clinic Manager in the day-to-day administrative operations of the clinic, with a special focus on services related to patient care in geriatric and Arabic-speaking communities. The successful candidate will work closely with the Clinic Manager, medical staff, and allied health providers to ensure high-quality, inclusive, and efficient healthcare delivery.

Key Responsibilities:

Support the Clinic Manager in overseeing the daily administrative operations of the clinic Assist in coordinating services and preventive healthcare initiatives for geriatric patients, including scheduling, follow-ups, care plan logistics, immunization drives, chronic disease screenings, and memory and cognitive health assessments Facilitate communication and care coordination for Arabic-speaking patients, including medical interpretation support Coordinate referrals to home care, occupational therapy, mental health services, and other allied health or community support providers Plan and implement public health campaigns focused on education and awareness, particularly for newcomers and underserved communities Provide administrative support in managing clinic supplies, scheduling staff meetings, and maintaining compliance documentation Uphold patient confidentiality and compliance with clinic policies and healthcare regulations Ensure culturally sensitive communication and care for diverse populations Assist with data entry, reporting, and document preparation related to patient care and clinic administration Contribute to the development and implementation of administrative processes that support medical workflows and patient care Monitor patient satisfaction metrics and help develop strategies for improving patient experience
Qualifications:

A degree in a relevant health discipline is required, along with a strong foundation in medical terminology and clinical language to ensure effective communication in a healthcare setting. A minimum of 5 years of experience in a patient care setting, with at least 3 years in geriatric care. Strong interpersonal and communication skills to build rapport with patients, staff, and external service providers. Fluency in Arabic, both spoken and written, is a valuable asset for effectively serving our large Arabic-speaking patient population. Working knowledge of computer software programs, i.e. word processing, spreadsheets, databases, and email required. Culturally sensitive and respectful of diverse patient populations Ability to work both independently and collaboratively as part of a team in a fast-paced environment. Excellent organizational and problem-solving skills with the ability to handle multiple tasks simultaneously. Demonstrated professional judgment and initiative. Familiarity with community health systems and auxiliary services in Manitoba is preferred.
Reporting Structure:

The Health Care planner will report directly to the Clinic Manager and work closely with physicians, clinic staff, and allied health professionals.

Job Types: Full-time, Permanent

Pay: $35.00-$40.00 per hour

Expected hours: 35 - 37 per week

Benefits:

Dental care Extended health care
Work Location: In person

Expected start date: 2025-09-08