Job Description

We are growing and seeking talented team members to assist us in patient services starting this fall! We are seeking a high energy people person with strong communication and interpersonal skills who is looking to take a leadership role in patient coordination.

The Canadian Disc Institute and its associated services have been serving the Aurora and surrounding area since 1980 delivering high quality health and wellness care with a focus on disc specific care for people of all ages. While the majority of our patients seek our care for preventive and maintenance purposes, hundreds more from across Ontario and Canada seek our specialty services related to severe or complicated disc related conditions. Holistically, we value the roles of lifestyle, nutrition, exercise, personal education and overall wellbeing in the healing process.

In this position, you will coordinate the clinic operations that enable our care for people striving to regain, achieve, and maintain optimum health, naturally.

Every team member in our clinic plays a vital role in our patients' care! Some of your objectives will include:

Setting a positive tone for patients' experiences in the clinic Coordinating weekly tasks necessary for quality patient care and education Ensuring quality service to new and long-term patient Engaging with patients to ensure their care is progressing as expected
As the Coordinator of Client Services for new, established and long-term patients, you will oversee:

Greeting patients and making them feel welcome while maintaining a professional demeanour Scheduling of patients and collecting account balances Managing patient care plans and ensuring they are on schedule Case management timelines Office inventory Weekly data, accounting and reporting General office system organization Light office cleaning and tidying
Experience in the following areas will benefit your application:

Chiropractic office experience desired Human relations / Customer service Microsoft Office (advanced) and Adobe Illustrator Social Media communications Accounting / POS software File and database management Business certificate or skills You must be good with people and be a self starter Impeccable English language skills are a must
Some Perks:

Daily interaction with inspired patients pursuing wellness. Our focus is health, not disease No expectation to take your work home or answer emails beyond work hours ... Let your free time be your own time Early morning shifts, limited Fridays. Few but variable Saturdays for education programs and events. Modern environment Complimentary onsite parking Work closely with your employer and team members Advance your career through networking and professional development opportunities in the chiropractic and natural health field Competitive pay with respect to industry standards Opportunity to grow and advance your skills with pay increases as you achieve preset milestones Varied work days Meet and engage new people every day See people's lives transformed Work in an upbeat environment with interactivity and movement (not sitting at a computer all day) Enjoy a holistic and healthy atmosphere in a modernized clinic
Weekly commitment: ~16 hours to start with more possible upon completion of training. Fixed hours run from Monday through Thursday currently in the early morning from 7am to 12pm. Additional and variable Friday and weekend hours are periodic, occurring with special events.

Experience with chiropractic care (as a patient, or as an employee in a chiropractic facility) is strongly recommended but not required. A proven interest in holistic health care and/or personal wellbeing will benefit your application.

Please submit your resume (marked Client Services Coordinator) and 3 references along with a cover letter addressed to Dr. Brian Moore explaining in 300 words why you are interested in a career in our facility.

Job Types: Part-time, Permanent

Pay: From $20.00 per hour

Expected hours: 16 - 25 per week

Benefits:

On-site parking Wellness program
Work Location: In person