Job Description

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal\'s Top Employers in 2023. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

The USD Clearing & Payment middle office function is performed by Client Support Services (CSS), which is a group reporting into Payment & Clearing Solutions (PCS). CSS is responsible for the management of Risks, Client reporting and analytics as well as supporting NCNA (front office) and Product Management by ensuring full transparency of limits, funding and operations bookings.

Its core responsibilities are as follows:

• Proactive monitoring and support to US dollar clearing client base.
• Credit, funding and transaction limit management and oversight.
• Managing Client\xe2\x80\x99s reporting and analytics.
• Act as liaison between the back office and client/front office as applicable

In detail

Monitor and control activities across all sections of Client Support Services.

• Ensure all Bank policies and procedures are adhered to and applied.

• Monitor and report our client\xe2\x80\x99s USD activities in accordance with the Roosevelt mandate.

• Manage and Monitor cases related to USD correspondent monitoring.

• Ensure key personnel are thoroughly cross-trained.

• Keep abreast of changes, both regulatory and operational, which will have an impact upon the department, and the Bank.

• Ensure prompt response to all Audit points and close and timely follow-up on all action points.

• Perform annual reviews of the staff.

• Handle all other administrative duties within the department.

• Investigate sensitive issues, determining root causes and obtaining resolution.

• Prepare Monthly/Quarterly Dashboards and other reporting of the area.

• Provide support and assistance to the Head of PCS NA.

• Make direct contribution to BNPP operational permanent control framework.

• Operational and system improvements:

• Make recommendations for procedural changes where/when deemed necessary.

• Ensure that the business within the Client Support Services team is conducted in the most efficient, cost-effective manner possible.

• Continually review operations to identify potentially risky situations, and implement controls and procedures to eliminate or mitigate the risk.

• Manage and analyze reports related to client\xe2\x80\x99s activities i.e. wire transfers, and non-payment SWIFT messages.

• Proactive monitoring and support to US dollar clearing client base.

• Recommend and monitor KPI\xe2\x80\x99s making sure that SLA\xe2\x80\x99s/turnaround times are being met.

• Analyze various control reports and make recommendations for efficiency gains

• Keep abreast of changes both reporting and operational to meet/enhance the demands of our clients.

• Review and analyze reports related to client\xe2\x80\x99s activities i.e. wire transfers, and non-payment SWIFT messages.

• Work closely with the development teams to create and implement suite of quality Management reporting.

Qualifications

The strengths and skills that will help you succeed

• 7-10 years\xe2\x80\x99 experience in the field of banking and/or degree from accredited college/university.
• Experience in Payment Investigations, reconciliation of accounts and customer service.
• Knowledge of IFSA and CPA rules regarding payments and compensations as well as Funds Transfer Operations rules and regulations (CHIPS, Fedwire, LYNX, etc.)
• Strong managerial capabilities including good written and oral communication skills.
• Initiative, autonomy and strong leadership skills.
• Highly effective communicator with good interpersonal skills
• Concern for quality, accuracy and attention to details.
• Knowledgeable of Data/Report analysis.
• Self-motivated and ability to multi-task in a high-volume and fast-paced environment with precision.
• Strong organization skills, high analytical skills, critical thinking, excellent customer service skills and resourcefulness and creativity.
• Ability to work in a highly autonomous team environment with minimal supervision.
• Knowledge of the English is required.

Preferred qualifications:

• The candidate must possess knowledge of analytical reporting with a strong background in MS Word, MS Excel, Outlook and Power Point.

• Experience with Tableau data visualization and/or Power BI is preferred

What\xe2\x80\x99s in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits,

What you need to know

• We will review candidates as they apply, so don\xe2\x80\x99t wait to submit your application;
• If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. BNP Paribas will work with you to ensure that you are able to participate fully in the process;
• You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas\xe2\x80\x99 office(s) is an essential function of this position;
• Given the vast majority of our clients, both internal and external, are based outside of Quebec and Canada, specific language requirements may apply. These will be clearly mentioned in the qualifications of the position;

Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments,

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 65 countries, with more than 190,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas\xe2\x80\x99 mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,200 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships

• Montreal Top Employer 2023
• Canada\'s Best Diversity Employer 2023
• Women in Governance \xe2\x80\x93 Parity certified - Gold certification
• CCDI Consulting Inc. (Canadian Center for Diversity and Inclusion)
• Pride at Work Canada
• Rainbow Accreditation issued by Canada\xe2\x80\x99s LGBT+ Chamber of Commerce (CGLCC)
• ROSEPH \xe2\x80\x93 Grouping of specialized organizations for the employment of persons with disabilities
• IndigenousWorks
• Part of Les Affaires top 300 companies in Quebec

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** Only selected applications that meet the requirements of the role will be contacted **

BNP Paribas