Guest Services Coordinator

Kelowna, BC, CA, Canada

Job Description

GLO Antiaging is a Medispa in Kelowna and we are looking for highly functioning applicants with 1-2 years of experience in a Medical Aesthetics office or a related area are preferred. As the guest experience coordinator you will be greeting clients and book appointments in a rapidly growing Medispa. You will understand professional presentation and live by customer service with excellent communication skills. As an organized, outgoing individual you will not be fazed by the diverse and challenging situations that you will deal with. Working under pressure, you will be able to act quickly in response to changing guest demands and requirements. Previous customer service experience is essential. We are interested in growth and career minded individuals and for the right candidate, many opportunities and are available. The rate of pay will be determined by the breadth of knowledge and suitable assets brought forth by an individual.

Please email all resumes with cover letters to the email provided in the post. Do not call or email other email addresses for the company.

The position will be part time and some evening shifts will be required.

Duties and Responsibilities include but are not limited to:

Providing administrative support to senior management Welcome clients and determine client requirements and needs Scheduling and confirming appointments in person and via phone Cross sell products by gaining depth of knowledge in all product lines and services Record detailed messages and relate to Management and Staff Maintain a neat and clean workspace including sales area by actively participating in daily duties including tidying and maintaining product displays Run retail inventory reports and verify inventory Accept parcels, unpackage product and assist in restocking merchandise Maintain the corporate Data Base by adding new clients Photocopying, scanning and binding presentation material and other various documents. Opening and closing the cash register. Offering support and assistance to our Antiaging Experts, Consultants, Treatment Providers and Management Follow security standards and procedures by maintaining the security system, and enforcing front door security procedures Daily cleaning duties General office duties including filing and photocopying Coordination of all incoming and outgoing mail and courier activity

SKILL REQUIREMENTS



Language Requirements: an excellent command of the English Language, both written and verbal Experience in Sales of Products and/or Medispa Services and Treatments is an asset POS (Point of Sale) an asset Proficient in Microsoft Office applications including Word, Excel and Outlook Ability to work under pressure and meet deadlines in a highly diverse environment. Self-starter with the ability to work independently under minimal supervision. Exceptionally strong organizational skills and attention to detail. Excellent follow-up and problem solving skills. Eager to learn and energetic
Job Type: Part-time

Pay: $18.00-$24.00 per hour

Benefits:

Dental care Extended health care Paid time off
Ability to commute/relocate:

Kelowna, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2694977
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kelowna, BC, CA, Canada
  • Education
    Not mentioned