Guest Services Coordinator

Courtenay, BC, CA, Canada

Job Description

Responsibilities:



PRIMARILY evenings and week-ends



Schedule and participate in client activities and outings local to the Vancouver Island for various interests and mobility levels. Co-ordinate client visits with family members/friends in accordance with N?mina's policies and procedures. Flexibility and strong leadership skills are key Scheduled hours may vary, with hours worked. Includes evenings and week-ends. Prepare client binders and process intake documents for incoming clients in advance of their arrival - attention to detail and compliance is required. Do client intakes as part of the admissions process in accordance with N?mina's policies and procedures. Support Client Relations as needed to co-ordinate arrangements and arrivals for incoming clients. Accurately record information as required. Photocopying, filing, data entry support as needed. Provide support with respect to the calendar of incoming and departing clients to ensure there are no overlaps and to be able to report the availability of beds when asked. Reconcile receipts and provide bookkeeping support as required. Track incidental expenditures. Co-ordinate travel arrangements Provide support and service to clients as requested while adhering to N?mina's policies and procedures. Schedule client appointments as required and drive clients to and from appointments if necessary. Co-ordinate client phone calls or Zoom calls or other client appointments as required. Provide cross training and orientation to new hires if or as applicable. Assist in co-ordinating staff and staff scheduling as needed. Provide additional HR supports as required. Provide support to the clinical team and/or support team members as needed. Valid Driver's License is a requirement.

The Chosen Candidate will have the following:



Outstanding organizational and time management skills

Familiarity with office gadgets and applications (e.g. e-calendars and copy machines)

Excellent verbal and written communications skills

Discretion and confidentiality

Education in tourism, recreation or other combined experience

PA diploma or certification is a plus

Valid Drivers license

Positive attitude

Ability to be dynamic

Ambitious

Flexible schedule

Job Type: Part-time

Pay: $19.02-$23.10 per hour

Benefits:

On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD2984578
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Courtenay, BC, CA, Canada
  • Education
    Not mentioned