ZS Holdings Ltd is looking to add a Guest Service Manager to the team to help manage hotel properties in Hinton. ZS Holdings Ltd is a family run business from Red Deer that builds and operates IHG Flagship properties within Alberta including Holiday Inn, Holiday Inn Express, and Staybridge Suites. Our reputation is based on the impeccable warmth and hospitality with which our team welcomes our guests as well as the stylish design and comfort of our properties. Each member of our team is chosen for their sincere desire to please and their ability to work in a team!
Reporting to the General Manager, the Guest Service Manager is responsible for ensuring the highest level of guest services and that standards are maintained for all positions within the Front Desk, Reservations, and Night Audit while on duty. The Guest Service Manager also serves as a resource to the Front Office operations by providing assistance and direction as needed.
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