Guest Service Associate

Kelowna, BC, CA, Canada

Job Description

Guest Service Associates at the Energyplex are enthusiastic, friendly individuals who are passionate about helping guests have an amazing experience! We're looking for someone who brings a positive energy to the environment, is outgoing, enjoys meeting new people, and is eager to step out of their comfort zone.

As an Activities Attendant/Guest Service Associate, you will be responsible for overseeing our entertainment activities and interacting with guests on a regular basis. In addition to working at activity areas, you may also be stationed at the front desk, assist in concessions, or work as a day camp host. We are always working as a team to maximize guest service and ensure that everyone is having the most fun possible on the job. Here are some of the key expectations for the role:

• Operate activities while adhering to all safety guidelines
• Proactively address and resolve guest concerns, with or without assistance
• Communicate effectively with both guests and team members
• Engage with guests to ensure a fun and memorable experience
• Maintain a clean and organized environment around activity areas
• Answer basic questions about the facility, including pricing, directions, and game durations
• Embody the core values of Sharing Fun, Putting People First, Pursuing Excellence, and Creating Lasting Memories

Additional Requirements:

• Minimum hiring age is 16 years
• Position requires physical activity, such as walking, bending, and lifting
• Must be available to work one full day on weekends, during Spring Break (Full-Time)

This role is perfect for those who enjoy an active, customer-facing position in a fun and dynamic environment!

Job Type: Part-time

Pay: From $17.40 per hour

Expected hours: No less than 8 per week

Additional pay:

• Overtime pay

Benefits:

• Company events
• Discounted or free food
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Holidays

Work Location: In person

Application deadline: 2025-02-21
Expected start date: 2025-02-26

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Job Detail

  • Job Id
    JD2370230
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kelowna, BC, CA, Canada
  • Education
    Not mentioned