guest service agent Job in Prestige Harbourfront Resort Salmon Arm

Guest Service Agent

Salmon Arm, BC, CA, Canada

Prestige Harbourfront Resort Salmon Arm

3 Current Jobs Openings

Apply Now

Job Description

Education: Secondary (high) school graduation certificate Experience: Will train

Work setting

----------------
Hotel, motel, resort

Tasks

---------
Investigate complaints and claims Register arriving guests and assign rooms Resolve complaints and claims Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Perform light housekeeping and cleaning duties Provide customer service

Work conditions and physical capabilities

---------------------------------------------
Attention to detail Fast-paced environment Standing for extended periods Work under pressure

Personal suitability

------------------------
Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Team player Resourcefulness Work Term: Seasonal Work Language: English * Hours: 30 to 40 hours per week

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.