The Glenmore Inn & Convention Centre, an AHLA Employer of Choice wishes to hire a part-time Guest Service Agent who is eager to join a positive and outgoing Guest Service team and is looking for an excellent opportunity for professional development. Competitive wages and a great benefits program for those who grow with the company.
Position overview: Reporting to the Front Office Manager you will aid in ensuring that guests of our hotel receive above and beyond guest service and their needs are anticipated and attended to. Responsible for guest reservations, switchboard duties and following through with issues and requests throughout our guests stay.
What's in it for you:
Minutes from downtown and free parking
Competitive wages based on experience
Benefits program
Professional and positive working environment
Training program; 1st aid, and other certifications available
Position Details:
Part-time hours available; 2-3 shifts per week, primarily between 7:00am and 3:00pm or 2:30pm and 10:30pm
Requirements:
Previous hospitality experience an asset.
Hotel Management/Tourism degree or diploma an asset.
Proven attention to detail.
Must possess excellent telephone etiquette and guest service skills.
Strong organizational, administrative and time management skills.
Computer literacy; proficiency in MS Office, PMS. & POS systems required.
Knowledge of Room Master PMS an asset.
Looking forward to hearing from you!
Please note only those applicants selected for an interview will be contacted.
Job Types: Permanent, Part-time
Pay: From $17.00 per hour
Benefits:
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
On-site gym
On-site parking
RRSP match
Vision care
Work Location: In person
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