Job Description

This is an interview position.



Verifies import information, requests clearance instructions and broker designation. Responsible for performing duties related to the processing of import paperwork, including resolution, tracing and tracking of problem shipments and; updating and recording of shipment status to ensure the customer receives the best experience we can offer. Provides accurate information and assistance to customers requiring international shipment information.



REQUIRED KNOWLEDGE, SKILLS AND ABILITIES


Educational Requirements


Post Secondary:

Canadian High school/ GED equivalentProfessional accreditation/certification: None

Minimum number of years required for entry to this job

FedEx - 6 months (Preferred) Amount of time required to learn or adjust to the job Six months

Technical Skill Requirements


Solid knowledge of the following:

Knowledge of FedEx Operations preferred Knowledge of Canadian Customs Import and Export regulations preferred Must be able to operate in a PC windows environment and achieve minimum thresholds on testing and training Excel Basic (preferred)

Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with the appropriate equipment if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX.

Occasional driving may be required, as such, a valid driver's licence and good driving record is required if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX. If this incumbent resides in the province of Quebec, you must be bilingual (French and English).


REQUIRED KNOWLEDGE, SKILLS AND ABILITIES


Educational Requirements


Post Secondary:


Canadian High school/ GED equivalentProfessional accreditation/certification: None
Minimum number of years required for entry to this job


FedEx - 6 months (Preferred) Amount of time required to learn or adjust to the job Six months
Technical Skill Requirements


Solid knowledge of the following:


Knowledge of FedEx Operations preferred Knowledge of Canadian Customs Import and Export regulations preferred Must be able to operate in a PC windows environment and achieve minimum thresholds on testing and training Excel Basic (preferred)
Must have the ability to lift 70 lbs and maneuver any package weighing up to 150 lbs with the appropriate equipment if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX.


Occasional driving may be required, as such, a valid driver's licence and good driving record is required if position is located at the following ports: YQG, YOW, YEG, YWG, YYC, YMX. If this incumbent resides in the province of Quebec, you must be bilingual (French and English).

Qualifications Requises:

Transparence Salariale:

Salaire:

Details Supplementaires:

Shift is to be determined and posting closes on Oct 31st, 2025

DENI DE RESPONSABILITE

Cette description de poste est generale et ne pretend pas enumerer ni etre interpretee comme une liste exhaustive de toutes les fonctions, responsabilites et qualifications exigees des employes dans ce poste. Le ou la titulaire devra effectuer toute autre tache assignee, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succes les formations periodiques et maintenir les accreditations annuelles si applicable, et travailler sur differents quarts selon les besoins operationnels. Les titulaires au Quebec doivent etre bilingues (francais et anglais). En plus des criteres habituels de selection, les candidats aux postes exigeant la conduite comme competence fondamentale doivent detenir un permis valide (ex. classe 5, G ou 1[AZ]) et presenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois precedant la candidature. Les candidats seront egalement evalues selon : 1) leur releve annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs resultats aux evaluations de conduite administrees.

Enonce sur l'equite en emploi

FedEx valorise la diversite et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, a l'image de notre clientele et des communautes que nous servons. Nous offrons un environnement securitaire et respectueux ou chaque personne peut s'epanouir. Nous invitons particulierement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautes culturelles et 2ELGBTQ+ a soumettre leur candidature. Notre equipe des ressources humaines adaptera le processus de recrutement selon vos besoins specifiques.