Job Description

This is an interview position.



GENERAL SUMMARY

Performs technical duties relevant to the processing and release of shipments in accordance with Canada Border Services Agency (CBSA) and other government departments (OGD) regulations and legislations. Provides accurate information and assistance to customers requiring International shipment information. Audits, verifies and adjusts manifested international shipment information in compliance with CBSA regulations and requirements to satisfy admissibility through to customs clearance and release.



REQUIRED KNOWLEDGE, SKILLS AND ABILITIES


Educational Requirements



Post Secondary:

Community College Diploma/ Equivalent

Professional accreditation/certification:

Certified Canadian Customs Specialist (CCS) designation or CSCB Qualified.
Related Experience Requirements

Other specific mandatory experience requirements

Certified Canadian Customs Specialist (CCS) designation or CSCB Qualified required. Must achieve annual re-currency points. Must be able to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment or assistance from another person In the province of Quebec, must be bilingual (English and French).

Technical Skill Requirements


Solid knowledge of the following:

Knowledge of FedEx Express operations and international customs documentation and regulations an asset Demonstrated knowledge of CCII required Must have knowledge of Other Government Department (OGD) requirements Knowledge of 023 clearance system preferred Thorough knowledge of Federal Express International package movement, GTS operating procedures and regulatory requirements Thorough knowledge of VISA and COSMOS systems Maintain current with all CBSA and OGD regulations.

Computer literacy and proficiency:

Excel -- Basic Must achieve a minimum of 25 wpm on data entry alpha numeric testing

GRADE: 83



REQUIRED KNOWLEDGE, SKILLS AND ABILITIES


Educational Requirements


Post Secondary:


Community College Diploma/ Equivalent Professional accreditation/certification: Certified Canadian Customs Specialist (CCS) designation or CSCB Qualified.
Related Experience RequirementsOther specific mandatory experience requirements


Certified Canadian Customs Specialist (CCS) designation or CSCB Qualified required. Must achieve annual re-currency points.

Must be able to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment or assistance from another person

In the province of Quebec, must be bilingual (English and French).

Technical Skill Requirements


Solid knowledge of the following:


Knowledge of FedEx Express operations and international customs documentation and regulations an asset

Demonstrated knowledge of CCII required

Must have knowledge of Other Government Department (OGD) requirements

Knowledge of 023 clearance system preferred

Thorough knowledge of Federal Express International package movement, GTS operating procedures and regulatory requirements

Thorough knowledge of VISA and COSMOS systems

Maintain current with all CBSA and OGD regulations.

Computer literacy and proficiency:


Excel -- Basic

Minimum of 25 wpm on data entry alpha numeric testing preferred

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Note the shift is: Monday to Friday 0400 to 1230; posting closes on Friday Oct 31, 2025

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.