Job Description

Job Summary



What\'s the opportunity?

As a bilingual Sales Support Representative you will act as a point of contact and provide superior sales support to Regional Management, Group Benefit Specialists, Sales Consultants, Brokers and Clients, Sales Representatives, Underwriting, Group Sales Support & Service, Head Office Channel Design, Initiatives Delivery and Sales Enablement and Internal/External business partners through timely and accurate delivery of the Group Benefit Solutions proposal, client service and new business activities/initiatives. Share and contribute to Sales consultants and Group Benefits Specialist\'s sales plans.

What will you do?

Effectively collaborate with Sales Representatives, Underwriting, Brokers and other internal and external partners to finalize proposal releases and deliver Group Proposals to Brokers. Take ownership and accountability of all assigned Proposal Releases and work with Sales Representatives to initiate and finalize discounting activities. Complete final review of proposals to ensure all necessary details (outlined below) are included prior to delivering proposal to clients.

Effectively collaborate with Sales Representatives, Brokers and Underwriters to deliver proposals to clients ahead of Broker Due Dates and Internal Service Level Agreements.

Integrate a Proactive Advice Culture into all interactions with Sales Representatives, Brokers and their support team, and other internal partners.

Complete Renewal Projections for all applicable proposals.

Assist and complete quote alternative requests.

Assist with Proprietary Channel Marketing Analysis workbook completion when required.

Maintain and update Salesforce.com and GRAPE in a timely fashion.

What do you need to succeed?

Must-have

Requires fluency in French and English in order to serve our clients in the community with English speaking needs. \xe2\x80\x8b

Ability to work well with diverse team and independently

Excellent organizational skills, Initiative & Proactive

Strong negotiation skills, Impact and Influence, analytical thinking

Good knowledge of Microsoft Suite and capability to learn new systems quickly

Post-secondary and/or applicable work/insurance experience

Strong computer skills \xe2\x80\x93 Microsoft Office and Salesforce.com

Nice-to-have

Knowledge of the Group Insurance industry is an asset

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Work in a dynamic, collaborative, progressive, and high-performing team

Management that supports your work and progression

Access to a variety of job opportunities across businesses and geographies

Job Skills

Additional Job Details

Address: 1 PLACE VILLE MARIE:MONTR\xc3\x89AL

City: MONTR\xc3\x89AL

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Insurance

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-11-28

Application Deadline: 2024-01-05

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Royal Bank of Canada