Job Description

Summary The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met. Essential Functions

• Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback. disciplinary actions. Warning Documentation (performance/disciplinary reviews). Performance Improvement Plans for CLS. Identify situations that needs to be elevated to the director.
• Developing direct and indirect reports. Relevant HR Skills Training information. Providing on-going employee feedback. Conducting quality and effective selection of qualified personnel. Maintaining corrective staffing levels to avoid unnecessary use of outside labor.
• Creating location processes and maintaining SCLM. Cross-training of CLS and CLC.
• Customer satisfaction/problem resolution. Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation/Distribution Management.
• Improve employee retention. Reduce number of accidents against previous year. Ensure that unnecessary overtime is reviewed and reduced. Collision/Team Safety Reporting follow up with LM. Supervisor First Report of Injury reporting follow up with LM.
• Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS. Conduct on-going self-audits of location processes and individual accountabilities.
• SOX invoice reconciliation to FFM designee (if highest level at account). SOX revenue recognition preparation FFM designee (if highest level at account). Invoice to customer.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Demonstrated project management and facilitation skills
• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices
• Knowledge of truck brokerage advanced preferred
• RD/Logistics/Transportation industry advanced required
• Ryder Safety Programs advanced required
• Ryder Financial Reporting and accounting procedures (Walker) intermediate required
• Basic PC skills (Microsoft Office) intermediate required
• RD2000 computer system advanced required
• Ryder products & services advanced required
• Ryder sales process advanced required
• Ryder pricing models advanced required

Qualifications

• Bachelor\'s degree in business, logistics, supply chain or an additional two (2) years of relevant work experience required
• Master\'s degree in related field preferred
• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• Five (5) years or more managing, leading and developing direct reports preferred
• Five (5) years or more managing large multi-level teams required
• Three (3) years or more demonstrated experience in developing and implementing complete logistics solutions and project management skills required
• Three (3) years or more prior experience in leading teams in a LEAN work environment preferred
• Three (3) years or more Profit & Loss responsibility preferred
• One (1) year or more customer interaction required
• One (1) year or more managing customer KPIs required
• Some sales experience preferred
• Some multi-client experience preferred
• Knowledge of truck brokerage advanced preferred
• RD/Logistics/Transportation industry. advanced required
• Ryder Safety Programs advanced required
• Ryder Financial Reporting and accounting procedures (Walker) intermediate required
• Basic PC skills (Microsoft Office) intermediate required
• RD2000 computer system advanced required
• Ryder products & services advanced required
• Ryder sales process advanced required
• Ryder pricing models advanced required

DOT Regulated: No Description du poste: G\xc3\xa9rer l\'aspect financier et op\xc3\xa9rationnel ainsi que les employ\xc3\xa9s de plusieurs comptes. Responsable de la retention et de la croissance des affaires dans l\'\xc3\xa9tendue de ses responsabilit\xc3\xa9s (plusieurs comptes), tout en s\'assurant d\'atteindre les objectifs financiers, de s\xc3\xa9curit\xc3\xa9, de gestion des employ\xc3\xa9s et de satisfaction de la clientele. Responsabilit\xc3\xa9s:

• \xc3\x89tablir les objectifs, \xc3\xa9valuer les comp\xc3\xa9tences, \xc3\xa9laborer le plan de d\xc3\xa9veloppement personnel, administrer les d\xc3\xa9veloppements de carri\xc3\xa8res, g\xc3\xa9rer les \xc3\xa9valuations de rendement, recevoir la r\xc3\xa9troaction continue des employ\xc3\xa9s. G\xc3\xa9rer les mesures disciplinaires. Administrer la documentation des mesures correctives (r\xc3\xa9vision de rendement /disciplinaire). Pr\xc3\xa9parer les plans d\'am\xc3\xa9lioration du rendement pour les CLS. Identifier les situations n\xc3\xa9cessitant d\'\xc3\xaatre rapport\xc3\xa9es au directeur.

• D\xc3\xa9velopper les subordonn\xc3\xa9s directs et indirects. Fournir des informations pertinentes de formation des ressources humaines. Fournir une retroaction continue aux employ\xc3\xa9s. Mener une s\xc3\xa9lection de personnel efficace et de qualit\xc3\xa9. Maintenir un niveau adequate de personnel pour \xc3\xa9viter une utilisation abusive de ressources externes.

• Cr\xc3\xa9er des processus pour les emplacements et maintenir les SCLM. Administrer la formation polyvalente des CLS et CLC.

• Assurer la satisfaction des clients et la r\xc3\xa9solution de probl\xc3\xa8mes. Suivre et am\xc3\xa9liorer les indicateurs cl\xc3\xa9s de performance (KPI). S\'assurer que tout le personnel est form\xc3\xa9 en gestion du transport / distribution.

• Am\xc3\xa9liorer la retention du personnel. R\xc3\xa9duire le nombre d\'accidents par rapport \xc3\xa0 l\'ann\xc3\xa9e pr\xc3\xa9c\xc3\xa9dente. Veiller \xc3\xa0 revoir et r\xc3\xa9duire les heures suppl\xc3\xa9mentaires inutiles. Suivre les rapports de collisions / s\xc3\xa9curit\xc3\xa9 avec les LM. R\xc3\xa9viser les premiers rapports de blessures des superviseurs avec les LM.

• Recommander le d\xc3\xa9veloppement et l\'am\xc3\xa9lioratiion des processus locaux et attribuer la responsabilit\xc3\xa9 au CLC/CLS. Mener des v\xc3\xa9rifications continues sur les processus des emplacements et les responsabilit\xc3\xa9s individuelles.

• R\xc3\xa9conciliation de la facturation SOX au repr\xc3\xa9sentant FFM (si plus haut niveau du ompte). Pr\xc3\xa9paration de la reconnaissance des revenus SOX au repr\xc3\xa9sentant FFM repr\xc3\xa9sentant (si plus haut niveau du ompte). Facturation au client.

Responsabilit\xc3\xa9s Suppl\xc3\xa9mentaires:

• Ex\xc3\xa9cute d\'autres fonctions telles qu\'assign\xc3\xa9es.

Exigences: Baccalaur\xc3\xa9at (en administration, logistique ou cha\xc3\xaene d\'approvisionnement, Exig\xc3\xa9). Sept (7) ans ou plus experience pertinente en transport et logistique pour un transporteur majeur, pour un exp\xc3\xa9diteur ou en transport exclusif . {Exig\xc3\xa9} Six (6) ann\xc3\xa9es ou plus experience dans la cha\xc3\xaene d\'approsionnement, en logistique, entreposage ou dans une industrie connexe. {Exig\xc3\xa9} Sept (7) ans ou plus exp\xc3\xa9rience av\xc3\xa9r\xc3\xa9e dans le d\xc3\xa9veloppement complet de projets en logistique et de leur mise en \xc5\x93uvre. {Exig\xc3\xa9} Quatre (4) ans ou plus exp\xc3\xa9rience en supervision requise \xc3\xa0 g\xc3\xa9rer / diriger des subordonn\xc3\xa9s directs. {Exig\xc3\xa9} Trois (3) ans ou plus experience en profits et pertes {Exig\xc3\xa9} Un (1) an ou plus experience interaction avec le client {Exig\xc3\xa9} Sept (7) ans ou plus exp\xc3\xa9rience d\xc3\xa9montr\xc3\xa9e dans l\'\xc3\xa9laboration et la mise en \xc5\x93uvre de solutions de logistique compl\xc3\xa8tes et comp\xc3\xa9tences en gestion de projet {Exig\xc3\xa9} Deux 2 ans ou plus experience dans les ventes {Exig\xc3\xa9} Sept (7) ans ou plus experience avec de multiples clients {Exig\xc3\xa9} Comp\xc3\xa9tences et aptitudes suppl\xc3\xa9mentaires. Comp\xc3\xa9tences d\xc3\xa9montr\xc3\xa9es en gestion de projets et en animation. (Exig\xc3\xa9). Comp\xc3\xa9tences et aptitudes suppl\xc3\xa9mentaires. Fortes aptitudes en communication orale et \xc3\xa9crite. (Exig\xc3\xa9). Possibilit\xc3\xa9 de cr\xc3\xa9er et de maintenir des relations professionnelles \xc3\xa0 tous les niveaux de l\'organisation (pairs, groupes de travail, clients, superviseurs). (Exig\xc3\xa9). Capacit\xc3\xa9 de travailler ind\xc3\xa9pendamment et en \xc3\xa9quipe. (Exig\xc3\xa9). Souplesse pour fonctionner et \xc3\xaatre autonome dans un environnement au rythme soutenu.. (Exig\xc3\xa9). Capable de mener plusieurs t\xc3\xa2ches \xc3\xa0 la fois, tr\xc3\xa8s organis\xc3\xa9 et excellentes aptitudes en gestion du temps. (Exig\xc3\xa9). Ax\xc3\xa9 sur les details et poss\xc3\xa8de d\'excellentes pratiques de suivi. (Exig\xc3\xa9). Connaissance du courtage de camion (Avanc\xc3\xa9 level, de pr\xc3\xa9f\xc3\xa9rence). Industrie du transport / logistique / RD (Avanc\xc3\xa9 level, Exig\xc3\xa9). Programmes de s\xc3\xa9curit\xc3\xa9 de Ryder (Avanc\xc3\xa9 level, Exig\xc3\xa9). Proc\xc3\xa9dures de rapports financiers et comptables de Ryder (Walker) (Interm\xc3\xa9diaire level, Exig\xc3\xa9). Comp\xc3\xa9tences informatiques de base (Microsoft Office) (Interm\xc3\xa9diaire level, Exig\xc3\xa9). Syst\xc3\xa8me informatique RD2000 (Avanc\xc3\xa9 level, Exig\xc3\xa9). Produits et services de Ryder (Avanc\xc3\xa9 level, Exig\xc3\xa9). Processus de vente de Ryder (Avanc\xc3\xa9 level, Exig\xc3\xa9). Mod\xc3\xa8les de tarification de Ryder (Avanc\xc3\xa9 level, Exig\xc3\xa9). Job Category: Logistics Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 226-213-4040. Ryder est un employeur offrant l\xe2\x80\x99\xc3\xa9quit\xc3\xa9 en mati\xc3\xa8re d\xe2\x80\x99emploi. Nous valorisons la diversit\xc3\xa9 et l\xe2\x80\x99inclusion en milieu de travail et nous encourageons tous les candidats qualifi\xc3\xa9s \xc3\xa0 postuler, y compris les femmes, les minorit\xc3\xa9s visibles, les autochtones et les personnes avec un handicap. (L\'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n\'a pour but que de l\'all\xc3\xa9ger) Conform\xc3\xa9ment \xc3\xa0 son engagement envers la diversit\xc3\xa9 et l\'inclusion, Ryder accueille et encourage les candidatures de personnes handicap\xc3\xa9es. Des accommodements peuvent \xc3\xaatre propos\xc3\xa9s sur demande pour les candidats qui participent \xc3\xa0 toutes les sph\xc3\xa8res du processus de recrutement, de s\xc3\xa9lection et d\'\xc3\xa9valuation. Si vous n\xc3\xa9cessitez un accommodement, veuillez informer le repr\xc3\xa9sentant des ressources humaines de la nature de l\'accommodement souhait\xc3\xa9 afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d\'assistance pour postuler, veuillez nous appeler au 226-213-4040.
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