Job Description

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Do you enjoy working in a fast-paced, safety-obsessed aviation environment?Are you a team player that others can rely on?


The Operations Supervisor is the primary communication link between ground operations and our customers. Ideal candidates will have at least one year of experience in aviation ground handling or cargo/mail sorting.


AGI provides paid on-the-job training, advancement opportunities, and safety incentive bonuses. AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people servicing nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation in ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. The sky is the limit!


As an AGI Operations Supervisor you will:


Provide the principle operations communications between AGI Ramp Operations and the customer


Monitor all flight activity, record and update daily flight records with key information


Coordinate all towing activity, obtain and track gate activity including all changes


Be accountable for monitoring operational performance, maintaining Service Level Agreements (SLA) statistics as well as daily performance statistics


Works closely with Duty Manager and Ramp Supervisor to ensure resources are allocated accordingly to meet operational demands and ensures that unserviceable GSE is reported to maintenance


To be an AGI Operations Supervisor you must:


Demonstrate strong math and computer skills and excellent interpersonal communication skills


Be at least 18 years of age and possess a High school diploma, GED, or work experience equivalent


Possess a valid driver's license with a clean driving record


Be able to pass a drug screen and obtain airport security clearance, which includes an extensive 10-year employment, criminal record, and residence background check


As an AGI Operations Supervisor you must be able to:


Lift up to 70 pounds (32 kg) on a regular basis


Carry heavy items up and down jetway stairs


Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods


Work outside in all types of weather, around jet and machinery noises


Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!


AGI employees should apply through Workday M/F Disabled and Vet Equal Opportunity Employer


Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.