Job Description

Responsibilities

Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

Welcome members to the facility when they exit the bus or arrive on the lot.

Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

Assist members with questions and concerns to minimize counter visits.

Communicate customer service issues to management.

Ensure that hangtag information is completed correctly.

Maintain clean low mileage fleet mix requirements.

Maintain Emerald Aisle for cleanliness.

Thank member for their business.

Provide upgraded vehicles on request.

Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Qualifications

Must be at least 18 years of age.

Must have a High School Diploma or GED equivalent

Must have a current and valid Ontario G or G2 driver\'s license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years. * No drug or alcohol related convictions (DWI/DUI) within the last 5 years

Proficient in English, written and verbal comprehension.

Must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future.

Minimum 6 months part time or full time relevant experience required in one of the following:

• Sales
• Customer Service (i.e. Retail, Restaurant, etc.)
• Management/Supervisory experience (i.e. Sales or Service industry)
• Organizations/Clubs \xe2\x80\x93 at a leadership level
• Community Involvement/Volunteerism \xe2\x80\x93 at a leadership level
• Must have Open availability for either AM or PM with an 8 hour shift through the week with 2 consecutive days off in the week.

Posted Salary Range

CAD $16.55 / Hour

Enterprise Rent-A-Car