Job Description

Toronto Pearson Airport - Ground Transportation Guard - Full Time

: Working on assigned shifts, the Ground Transportation Guard \xe2\x80\x93 Taxi and Limo will oversee and manage the safe and orderly pick-up of customers using the Toronto Pearson Taxi and or Limousine services. The safety and security of all Airport occupants is paramount to Paladin Security\xe2\x80\x99s success. Specific duties include but are not limited to:

• Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat & Cold\xe2\x80\xa6etc.)
• Manage the flow of passengers into authorized vehicles through the inner curb-side location.
• At all times, assist, communicate and update the passenger with commercial vehicle status and/or inquiries when applicable.
• Assisting and coordinating passenger queuing.
• Deliver the expected service in a consistent, predicable and courteous manner to both passenger and the driver.
• Identify and report commercial vehicle activity that contravenes the GTAA Rules and Regulations and Conditions of Permits for taxicabs and limousines.
• Maintain proper thresholds (number of vehicles required) for each terminal curb.
• Dispatch vehicle(s) to Arrivals curb as necessary to ensure equal wait times.
• Make arrangements for special vehicle requests; e.g. Wheelchair Accessible vehicles, Oversized Vehicles\xe2\x80\xa6etc.
• Accurately monitor wait times of guests during peak times and provide a daily Peak Period Passenger Count and wait times.
• Assist with implementation of inclement weather line up, doubling passengers when required.
• Ensure work area is clear of obstacles including baggage carts at all to maintain a safe environment.
• Maintain communications at all times with fellow Security Guards, Cliental and Paladin Managerial Staff.
• Respond immediately to any emergency and co-ordinate response accordingly based off established procedures.
• Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client; GTAA.
• Be observant and record all discrepancies, deficiencies and safety hazards/ concerns noted during patrols and take corrective action either informing the applicable department or handling it personally, whenever possible.
• Be courteous, and helpful in enforcing all company policies, procedures, rules and regulations.
• Maintain the highest standard of security at all times, being professional in attitude, appearance and application.
• Perform security duties in accordance with established procedures. Ensure they are being conducted within the limitations of any federal, provincial and municipal laws.

• 
  Represent Paladin Security, The Greater Toronto Airport Authority (GTAA) and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport.

Represent Paladin Security and Toronto Pearson Airport guests in such a way as to enhance the quality, image and reputation of the airport and the company.
Ensuring the safe, orderly, and efficient movement of vehicles and pedestrians on the Airport\'s terminal curbs and roadway surfaces.Maintain communications at all times with fellow Security Guards, Management, Guest Experience and Maintenance staff
Be courteous, tactful and helpful in enforcing all company policies, procedures, rules and regulationsMonitor all areas and control access by unauthorized or undesirable persons
Respond immediately to any requests for assistance from guests, tenants and employees.
Respond immediately to any emergencies and co-ordinate activities according to established procedures.
Document all activities during each shift as required
Perform duties and tasks assigned by the Security Leadership team and respond to the directions of all shopping centre management
Be observant and record all discrepancies, deficiencies and safety hazards noted during
Postion: GTO Guard

Date: November 1st, 2023

Closing Date: November 7th, 2023
Site: GTAA - Toronto Pearson International Airport

City: Mississauga, ON

Status: Full Time Shift Time: Rotating Continental day and night (0700 - 1900/ 1900 - 0700 hrs.)
Pay Rate: $19.11/hr.

Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada\xe2\x80\x99s largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Toronto Pearson is a hub for the movement of people and goods across the country, continent and globally. Toronto Pearson continues to grow with the increasing number of passengers annually by partnering with new airlines and connecting passengers to different regions of the world. Toronto Pearson is home to some world class shops, restaurants and handy services to cater to everyone\xe2\x80\x99s needs. The GTAA is the operator and manager of Toronto Pearson International Airport with a 15-member Board of Directors comprised of professionals from the world of aviation and business sectors as well as local citizens.

Paladin Security: Making the World a Safer and Friendlier Place!

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.