The Administrator for the Greater Peterborough Family Health Organization (FHO) is responsible for the overall management of the team, including the administrative, financial, operational, IT, and privacy functions of the Family Health Organization. This role supports physicians, clinic staff, and interprofessional team members, ensuring smooth coordination across sites and compliance with Ministry of Health requirements. Currently the GPFHO operates out of 11 sites and consists of 25 physicians and other health professionals including nurses, receptionists, counsellors, dieticians and pharmacists.
Key Responsibilities:
Finance & Payroll
Track Allied Health Professional transfers, overhead, and monthly expenses
Process physician and admin payroll
Manage monthly billing (internet, IT) and banking
Support Peterborough Family Health Team (PFHT) funding reallocations and reporting
Administration & Operations
Maintain MoH and PFHT reporting
Coordinate physician onboarding/offboarding
Organize meetings: agendas, minutes, distribution
Support recruitment and staffing processes
IT & EMR Support
Register new providers with MoH, set up EMR/Telus/Nexicom
Provide EMR training and support for all staff
Manage user accounts, chart transfers, forms, bug tracking
Coordinate cloud migrations, system updates, VPN access
Support Ocean integration, OLIS/HRM setup, labs, billing tools
Privacy & Compliance
Serve as FHO Privacy Officer
Conduct EMR privacy audits as needed
Ensure data and system compliance with privacy regulations
Liaison & Coordination
Communicate with PFHT on staffing, contracts, and equipment
Manage allied health HR issues jointly with PFHT
Track on-call schedules and coordinate coverage
Ensure timely and clear communication to all FHO members
Qualifications:
Background in Health or Business Administration
Experience with EMR systems (Telus PSS preferred)
Strong organizational, technical, and communication skills
Knowledge of Ontario's primary care system (FHO/FHT/MoH)
Job context:
Indoor office setting
Extended periods of sitting and computer use
Travel between sites
Accuracy and attention to detail essential
Confidentiality is of the utmost importance
Hours to be discussed with applicant
Job Type: Permanent