Job Description

POSITION TITLE:

Receptionist: Grande Prairie

SUMMARY:

At Western Star Trucks North, we believe truck drivers are essential in keeping our world moving - it's why we've dedicated our business to helping others succeed.


We are a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. What started out as a family-owned and operated business all the way back in 1987 has now grown to a group of companies with dealerships with 3 main cities in Northern Alberta.


We believe in building relationships with our customers and getting to know their unique needs. We're big on communication, keeping our customers and co-workers in the loop every step of the way. And finally, we give a damn. We want our customers to know we care about them and their truck, every step of the way.


Western Star Trucks (North) Ltd. believes in hiring and retaining the best by offering a positive open work environment and Competitive Compensation.


Health, Dental, Vision, Life & Disability Benefits including RRSP/TFSA Matching.


Boot Allowance, Eye Safe Program and various employee discounts.


Opportunities for Career Development. and of course, a Fun and Inclusive Culture!


This position will focus on representing the Western Star Trucks (North) by providing exceptional Customer Service both in person and over the phone while ensuring the most efficient process of directing phone calls and completing administrative duties in a timely manner.

RESPONSIBILITES:

Welcomes visitors by greeting and directing them Answering and Managing phone calls ask appropriate question to ensure calls are being sent to the correct person Be aware daily of what staff are in and out for the day to ensure efficient Customer Service Ensure the reception area is always visually clean and professional Print out daily Parts Invoices, match and file them Posting air miles daily forward payments to AR staff for processing Assist AR in warranty administration Process all in coming and outgoing mail for the company Maintain and order all Office supplies for the building Assist on ensuring the Customer coffee station is always full and clean Maintain daily calendars assigned Maintain retail area ensuring all shelves are stocked, clean and labelled Perform daily cash outs & bank deposit, match daily posting references to receiving when office administrator is away Perform shipping/receiving when Shipper/receiver is away Other tasks as assigned

QUALIFICATION &

EXPERIENCE REQUIREMENTS:

Excellent Customer Service Skills! Maintain Business Professional attire and well groomed Minimum 3 years of reception experience Ability to work independently and as a Team player Ability to multi-task in a fast-paced environment Ability to work flexible hours Ability to operate various office equipment * Ability to lift to 20 Lbs.