Job Description

Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.





Join the Fairmont Banff Springs Golf Course team and help create memorable experiences for our guests in the stunning backdrop of Banff's natural beauty. As a member of our Golf Operations team, you will play a vital role in ensuring our guests have a seamless and enjoyable golfing experience.

Open Positions:

Golf Retail Attendant Guest Services Attendant Ambassador Cart/Range Attendant Tournament Coordinator Reservation Agent

Successful applicants will be matched to available positions based on previous relevant work experience, area of studies and the Golf Course operational requirements. Leadership opportunities may be discussed during the interview based on skills and qualifications.

Preference will be given to those that are able to commit for the full season, May-October 15th.

Starting Rate:

$18.84 per hour - $19.91 per hour, this is dependent on the position.


We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

What you will be doing:

Reporting structure is dependent on the position, such as the Golf Operations Assistant Manager, Golf Group & Revenue Manager or Golf Operations Manager.


Each position has specific job duties and qualifications that will be discussed with successful applicants during the interview process.


Retail Attendant - provides exceptional guest service while managing daily golf shop operations, including check-ins, retail sales, and rentals. They ensure the shop is well-organized, accurately process transactions, and support an outstanding guest experience through product knowledge and attention to detail.


Golf Ambassador- ensures every guest and member enjoys a seamless, memorable golf experience through warm welcomes, personalized service, and expert course knowledge. They manage the first tee and on-course flow, providing guidance, maintaining pace of play, and delivering exceptional hospitality throughout the round.


Guest Services Attendant - creates a welcoming and seamless start to each golfer's experience by greeting guests, assisting with check-in, and providing equipment and course orientation. They ensure all facilities, carts, and practice areas are clean, organized, and ready, delivering friendly and attentive service throughout the guest's visit.


Cart/Range Attendant - supports daily golf operations by maintaining the cart fleet, driving range, and departure areas in top condition. They ensure carts and equipment are clean, organized, and ready for guests while delivering friendly, efficient service throughout the guest's golf experience.


Reservation Agent -provides exceptional service by assisting guests with tee time bookings, inquiries, and modifications while maximizing course occupancy. They ensure accuracy in all reservations, communicate clearly with guests and team members



Qualifications

Your experience and skills include:

Valid Class 5 Drivers License Able to work flexible hours (early morning, evening and occasional split shifts) Ability to work well within both a team setting and an independent setting with limited supervision Interest in becoming or have already entered the CPGA Apprentice or Candidate program Proficient in computer skills (reservation and POS systems) Knowledge of the game of golf and its principles surrounding etiquette. Highly motivated and guest driven with a passion to continually exceed expectations and anticipate needs Retail Opportunities- Previous retail and/or merchandising experience is an asset


Additional Information

Job Perks & Benefits:

Subsidized staff accommodation provided on-site for full time status employees One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal) Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements

: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY:

Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!


We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: bsh.careers@fairmont.com


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