Job Description

La version anglaise suit la version francaise



On vous appelle quand le reseau flanche -- pas seulement parce que vous savez reparer, mais parce que vous gardez votre calme, vous dirigez avec clarte, et vous savez quoi faire? Vous aimez diriger des equipes techniques, batir des solutions solides et fiables, et gerer la complexite avec efficacite? Vous cherchez un role strategique a l'echelle nationale?




Lisez ce qui suit. Ce poste pourrait etre fait pour vous.

Qui sommes-nous ?

Les centres de donnees eStruxture

est une entreprise primee et le plus grand fournisseur canadien de centres de donnees avec des sites a Montreal, Toronto, Vancouver et Calgary. Nos solutions sont concues pour donner plus a nos clients : plus d'emplacements, plus de capacite, plus de connexions qui leur permettent d'executer des applications d'entreprise modernes et exigeantes, et d'offrir a leur entreprise le controle necessaire pour s'adapter rapidement aux changements imprevisibles des processus d'affaires. eStruxture donne acces a un ecosysteme a pres de 1 000 clients qui font confiance et dependent de notre infrastructure et de notre soutien a la clientele, y compris des operateurs, des fournisseurs de nuages informatiques, des contenus mediatiques, des services financiers et des entreprises. eStruxture offre des services de colocation, de bande passante, de securite et de soutien a ses clients partout au Canada dans ses 15 installations neutres a l'egard des operateurs et des nuages informatiques.



Tout commence avec notre equipe devouee et talentueuse. En tant que leader reconnu du secteur, nos centres de donnees aident nos clients a ameliorer la connectivite, la redondance et le temps de fonctionnement de leur reseau, a augmenter ou a reduire leur capacite, a realiser des economies et a assurer un niveau eleve de securite physique. Tout cela serait impossible sans les

personnes talentueuses d'eStruxture.

A propos du role

Nous sommes a la recherche d'un(e)

Gestionnaire principal(e), Operations reseau

pour superviser l'infrastructure reseau de nos 15 centres de donnees a travers le Canada. Il s'agit d'un role strategique et operationnel ou vous dirigerez une equipe de professionnels reseau et assurerez la performance, la resilience et la croissance de nos operations.

Vos principales responsabilites :

Leadership d'equipe

Definir les roles, responsabilites et priorites claires Recruter, former et encadrer l'equipe Suivre les performances et equilibrer les charges de travail Etre l'ambassadeur de l'equipe au sein de l'entreprise

Reseaux et disponibilite

Concevoir des reseaux robustes et evolutifs Planifier la maintenance, les mises a jour, et le cycle de vie des equipements Mener la resolution des incidents majeurs Mettre en place des systemes de surveillance, de journalisation et de sauvegarde solides

Soutien aux clients

Suivre les tickets, les tendances et les indicateurs de service Gerer les escalades de facon rapide et professionnelle Collaborer avec l'equipe de support pour ameliorer continuellement le service

Planification de capacite

Suivre l'utilisation de la bande passante et anticiper les besoins Documenter et mettre a jour les rapports de capacite Prevoir les besoins en infrastructure a venir

Normes et securite

Creer et maintenir les SOP, MOP et documents techniques Gerer les actifs et garantir une conformite aux normes (SOC2, ISO, PCI DSS) S'assurer que l'equipe suit les bonnes pratiques en tout temps

Gestion des couts

Suivre les depenses (licences, fournisseurs, personnel, etc.) Negocier avec les fournisseurs pour maximiser la valeur Gerer le budget CAPEX et en assurer le suivi

Profil recherche

+5 ans d'experience en telecoms, centres de donnees ou infrastructures critiques Capacite demontree a gerer des equipes techniques dans un environnement 24/7 Bonne connaissance de Juniper, Palo Alto ou Ciena (un atout) Solide experience en securite, architecture reseau et conformite Maitrise des environnements ITIL et de la gestion des incidents

Formation & experience

Diplome universitaire en informatique, genie ou domaine connexe
-- ou -- une experience equivalente et significative en gestion reseau

Atouts supplementaires :

Certification CISSP ou equivalent Experience d'integration post-acquisition Contexte entrepreneurial ou en croissance rapide

Pourquoi eStruxture?

Nous sommes une entreprise canadienne en pleine croissance, axee sur l'infrastructure numerique. On mise sur les gens autant que sur la technologie. Vous cherchez un poste ou vos idees comptent, ou votre leadership fait une vraie difference? C'est ici que ca se passe.



Toutes les offres sont conditionnelles a la reussite d'une verification des antecedents.





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Are you the person everyone calls when a network goes down -- not just because you fix it, but because you stay calm, think ahead, and lead the charge? Do you know how to build and lead technical teams that run like clockwork, even under pressure? Want to take your network leadership skills to a national stage?




If you're nodding yes, this could be the right opportunity for you.

Who we are?

eStruxture Data Centers

is an award-winning company and the largest Canadian-owned data center provider with locations in Montreal, Toronto, Vancouver, and Calgary. Our solutions are designed to give customers more: more locations, more capacity, more connections that enable them to run modern, demanding enterprise applications, and offer their business the control to rapidly scale in response to unpredictable changes in business processes. eStruxture provides access to an ecosystem to almost 1,000 customers that trust and depend on our infrastructure and customer support, including carriers, cloud providers, media content, financial services, and enterprise customers. eStruxture offers colocation, bandwidth, security and support services to customers across Canada in its 15 carrier and cloud-neutral facilities.



Everything starts with our dedicated and talented team. As an award-winning industry leader, our data centers help our customers improve network connectivity, redundancy, and uptime, scale up or down, increase cost savings, and provide a high level of physical security. This would be unachievable without the

people of eStruxture.

About the Role

We're looking for a Senior Manager, Network Operations to oversee eStruxture's national network infrastructure and lead the people who keep our services reliable, secure, and always-on. This is a role for a hands-on leader -- someone who thrives at the intersection of people, platforms, and performance.



You'll work closely with cross-functional teams, lead network architecture and operations, and make sure our customers get the speed, stability, and uptime they expect. You'll also help us scale, standardize, and prepare our network operations for the future.

What you'll do:

Lead a High-Performance Team

Define clear roles, expectations, and team priorities Hire, coach, and develop top talent across the network ops team Monitor performance and adjust workloads as needed Be the voice of the department across the company

Ensure Network Availability & Resilience

Design scalable, fault-tolerant customer and corporate networks Own the roadmap for maintenance, firmware updates, and lifecycle planning Lead incident response and troubleshoot major escalations Set up and maintain solid monitoring, backup, and logging systems

Support Our Customers

Oversee tickets, trends, and response metrics Handle key customer escalations and ensure fast, thoughtful resolutions Partner with Support to continually improve the service experience

Manage Capacity and Infrastructure

Track bandwidth usage, upstream capacity, and customer growth Keep capacity documentation current and accurate Ensure proactive infrastructure planning

Build and Maintain Best Practices

Create and enforce SOPs, MOPs, and technical documentation Maintain rigorous asset management and security protocols Align operations with industry certifications (SOC2, ISO, PCI DSS, etc.)

Manage Costs and Budgets

Track spending across licensing, maintenance, staffing, and carriers Seek out cost efficiencies and negotiate vendor pricing Own and update CAPEX forecasts

What you'll bring:

5+ years of experience in telecom, data center operations, or high-availability infrastructure Proven ability to lead technical teams in 24/7 environments Familiarity with networking vendors like Juniper, Palo Alto, or Ciena (strong asset) Experience with network security, architecture, compliance, and monitoring ITIL environment background and change/incident management expertise Comfort with high-stakes, high-security operations (SOC2, ISO, PCI, etc.)

Education & Experience

A degree in Computer Science, Engineering, or a related field
-- or -- equivalent technical experience and leadership background in network operations

Bonus Points if You Have:

CISSP certification or similar security credentials Acquisition/integration experience Experience in high-growth or entrepreneurial tech environments

Why Join eStruxture?

We're a Canadian company doing big things in digital infrastructure -- but we never lose sight of the people behind the tech. We're agile, growing, and committed to building a team that's smart, supportive, and gets things done. If you're looking for a place to make a real impact, this is it.



All offers are contingent upon the successful completion and satisfactory results of a background check.