Job Description

What to Expect

Le ou la gestionnaire associe(e), ventes internes est responsable de soutenir la direction dans la gestion quotidienne d'une equipe de conseillers(eres) en ventes internes. Vous aiderez a motiver, encadrer et developper l'equipe, en veillant a ce que les objectifs de ventes et de revenus soient atteints. Vous jouerez un role cle de coach, de leader et de facilitateur(trice).

Tesla is actively seeking an Inside Sales Associate Manager to lead, motivate, and cultivate a team of Inside Sales Supervisors and Advisors. This pivotal role involves overseeing daily activities of a dynamic Inside Sales Team engaged in high-volume outbound calls. The manager ensures performance excellence, meeting and exceeding sales quotas and overall revenue targets. This position is integral to fostering the growth and success of the entire team by serving as a mentor, manager, and coach

What You'll Do

Soutenir la direction dans la constitution et le developpement d'une equipe performante Mettre en place et suivre des strategies de vente et des plans d'appels cibles Suivre la productivite et encourager l'equipe a atteindre les objectifs de ventes a court et long terme Contribuer a l'amelioration des resultats en proposant de nouveaux processus, outils et formations Participer aux discussions de developpement et accompagner les employes en difficulte avec des plans d'amelioration adaptes Collaborer avec d'autres departements pour ameliorer les offres et repondre aux objections des clients Encadrer les membres de l'equipe par l'ecoute d'appels, des appels en tandem et le suivi des indicateurs de performance. Fournir des recommandations a la direction sur les occasions d'amelioration. Agir comme agent(e) de changement positif dans l'equipe Cultivate and lead a high-performing team of Inside Sales Supervisors and Advisors to consistently achieving or surpass sales targets Formulate specialized, targeted sales strategies and call/chat plans to drive effective engagement and conversion Monitor and motivate the Sales Team to attain short and long-term goals and ensure continuous productivity Enhance inside sales results by introducing innovative processes, tools, communications, training, and methodologies Conduct development discussions, manage performance improvement plans, counseling, and discipline for underperforming team members Collaborate cross-functionally with other departments to enhance sales offerings and address objections or customer challenges Develop team members through comprehensive reviews of sales calls/chats, tandem calls/chats, and monitoring key performance metrics, as well as perform additional responsibilities as assigned to meet business needs

What You'll Bring

Minimum de 3 ans d'experience en gestion ou en supervision d'une equipe de ventes internes ou en centre d'appels Experience en formation, encadrement et accompagnement d'equipes Bonne maitrise de Microsoft Excel, PowerPoint et Outlook Solides competences analytiques et sens du detail Excellentes aptitudes en communication orale, ecrite et interpersonnelle Grand sens du service a la clientele et souci d'offrir une experience exceptionnelle Autonomie, initiative et motivation personnelle. Capacite a gerer plusieurs priorites dans un environnement au rythme rapide. Permis de conduire valide dans le pays d'emploi
Over 3 years of successful experience in managing high-performing sales teams Experience managing leadership preferred Proficiency in Microsoft Excel, PowerPoint, and Outlook Detail oriented and strong analytical skills Exceptional coaching, communication, and customer service skills Self-motivated, proactive, and capable of effectively dealing with individuals at all levels within and outside Tesla Valid driver's license required


Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.



Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.