Job Description

About Douce France

We are a family-owned specialty store proudly serving Toronto for over 12 years. Our passion is sharing the finest French food products -- from artisanal cheeses to gourmet preserves -- while fostering warm, lasting relationships with our customers. Along with our physical store in Toronto, we operate an online store servicing clients all across North America.

About the Role

We are looking for an entrepreneurial

Store Manager

who will oversee daily operations, ensure excellent customer service, and contribute to the growth of our beloved store. This is more than a management role -- it's an opportunity to take ownership, bring fresh ideas, and help write the next chapter of our story.

Key Responsibilities

Lead daily operations of the store, ensuring smooth, efficient, and profitable performance Manage a small team of store associates with an approach focused on excellent customer service, diligence and teamwork Deliver exceptional customer service, upholding and nurturing the strong relationships our store is known for Hire, train and mentor new employees, fostering a positive and collaborative environment Keep track of inventory and coordinate resupplies with our supply chain team in the backoffice Ensure the store reflects our high standards for cleanliness, presentation, and authenticity Monitor sales, costs, and profitability; identify opportunities for growth Organize and promote in-store events, tastings, or promotions highlighting French products and culture Collaborate with owners on marketing initiatives and community engagement

Who You Are

A passionate, hands-on leader with an entrepreneurial spirit Customer-focused, with a genuine interest in creating memorable shopping experiences Curious, adaptable, and eager to learn about new products and share your knowledge Enthusiastic about French culture, cuisine, and traditions -- francophone or strong French language skills a major asset Self-motivated and comfortable working independently Excellent organizational and problem-solving abilities

Qualifications

Experience managing or supervising in retail (food or specialty retail a strong asset) Strong communication and interpersonal skills Ability to work flexible hours, including weekends as needed Fluent in English; French language proficiency highly preferred

Why Join Us?

Competitive salary & incentives based on store performance Opportunity to shape and grow a well-loved local business Work in an easily accessible Toronto location (near Pape subway station) Be part of a passionate, tight-knit team that values authenticity, quality, and community Work in a friendly, customer-first environment that celebrates French culinary traditions
Job Type: Full-time

Pay: $75,000.00-$90,000.00 per year

Additional pay:

Bonus pay Commission pay Tips
Benefits:

Discounted or free food Paid time off
Schedule:

Monday to Friday Weekends as needed
Work Location: In person